|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Pro Tools Plan updated but not available on iLoc
Good morning,
I'm requesting assistance as I upgraded my Pro Tools Plan through AVID on 2/5/2018, but the license is not available on my iLoc. My iLoc is running the most recent software (iLok License Manager 4.1.0.2095) and I've tried all the refreshes recommended in similar Licensing & Accounts threads. I opened a case with AVID support (Case Number 03396375) but have not received a response. I'm in an Audio Technology graduate school program and require access to my Pro Tools Projects. Can someone please assist? Even a temporary work around for the next few days would be greatly appreciated. Pro Tools - Annual Subscription - Student /Teacher 1 Product(s) Product Cover Annual Subscription System ID: ----- iLok ID: ----- User Notes: Plan expires on Feb 02, 2019 Renew Subscription Active - Pro Tools - Annual Subscription - Student /Teacher - Standard Support Last edited by jeffro; 02-09-2018 at 11:39 AM. Reason: Removed System ID and iLok User ID. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support Plan | zoundsabar | Licensing & Accounts | 1 | 11-15-2016 11:59 PM |
updated my PRoTools HD Upgrade Plan but what now ? | pm mastering studio | Licensing & Accounts | 1 | 09-10-2016 09:15 AM |
Has anyone renewed their Pro Tools 12 Plan? (Pro Tools Update Plan expiration date) | jimst57 | Licensing & Accounts | 56 | 04-17-2016 12:12 PM |
Pro Tools HD Plan license not updated after renewing Upgrade & Support Plan | FritsFlits | Licensing & Accounts | 1 | 02-25-2016 02:55 PM |
Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support Plan | Licensing & Accounts | 0 | 12-31-1969 04:00 PM |