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  #1  
Old 10-09-2019, 05:45 AM
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Default Protools perpetual to pro tools Ultimate*monthly

Hi,
Just wondering: I actually have a perpetual licence for non HD (or Ultimate) version cover untill march 2021.
If now I want to go to Ultimate monthly subscription, and then no more standard version, what happen with the money I spend for one more year update (‘till march 2021) ? Will I lose it ?

Philippe


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  #2  
Old 10-09-2019, 06:31 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

I have no straight answer for you, but I think you should contact Avid Support and tell them a) what you have and b) what you wish to buy next. Maybe they come up with a solution for the upsell that benefits you the most.
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Old 10-11-2019, 02:10 PM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

Open a case 2 days ago, no news !


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iMAC 4K i7 - 10.14.6 - Pro Tools 2019.10 - Audient iD22 - Behringer ADA8200 - Digidesign C|8 / Presonus Faderport. NI KK A61.
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MAC Pro "Trash can" - 10.13.6 - Pro Tools HDX + Ultimate 2019.5 /Avid C|24/S3/ProTools|Dock. Blackmagic.
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Old 10-15-2019, 04:29 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

Quote:
Originally Posted by JFreak View Post
I have no straight answer for you, but I think you should contact Avid Support and tell them a) what you have and b) what you wish to buy next. Maybe they come up with a solution for the upsell that benefits you the most.
When I start reading this topic, I think the best way is to contact them.
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  #5  
Old 10-15-2019, 04:39 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

Still waiting their answer


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WIP house Prod - home studio
iMAC 4K i7 - 10.14.6 - Pro Tools 2019.10 - Audient iD22 - Behringer ADA8200 - Digidesign C|8 / Presonus Faderport. NI KK A61.
STUDIO PRO Post-prod
MAC Pro "Trash can" - 10.13.6 - Pro Tools HDX + Ultimate 2019.5 /Avid C|24/S3/ProTools|Dock. Blackmagic.
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  #6  
Old 10-15-2019, 04:49 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

Real delays
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Old 10-15-2019, 05:10 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

Okay, time to escalate
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  #8  
Old 10-17-2019, 01:07 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

I got my answer: nothing, no offer, I would simply lose my investment.
Thanks Avid ...

By the way, in French, the word «*avidité*» (greed) starts with ... avid.




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iMAC 4K i7 - 10.14.6 - Pro Tools 2019.10 - Audient iD22 - Behringer ADA8200 - Digidesign C|8 / Presonus Faderport. NI KK A61.
STUDIO PRO Post-prod
MAC Pro "Trash can" - 10.13.6 - Pro Tools HDX + Ultimate 2019.5 /Avid C|24/S3/ProTools|Dock. Blackmagic.
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  #9  
Old 10-17-2019, 03:23 AM
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Default Re: Protools perpetual to pro tools Ultimate*monthly

Crap.

But you have active support plan which means you can sell the license and Avid has no problem with the TOO process, transfering the license to buyer's account.
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