Billing country and state cannot be changed because you have active subscriptions

[Sugar Mountain]

Just Purchased Pro Tools 101: Pro Tools Fundamentals v12 ebook and when trying to activate the product I get: "Your billing address needs to be validated before you can continue. Please visit this page to update and verify your information."
I do this and then get the message "Billing country and state cannot be changed because you have active subscriptions."

This is strange, because my billing address is all correct and already filled out. Anyone know how to get past this? I've already submitted a support ticket but thought I'd try here also. Started a new role and was wanting to go through this book asap. Crazy its so difficult to download an ebook.

Thanks for any help.
Robbie