Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-27-2015, 04:53 PM
mikefont mikefont is offline
Member
 
Join Date: Feb 2010
Location: Texas
Posts: 691
Default AIR Creative Collection 11.1 wont download

Hey guys,

OK, so today I finally decide to upgrade/co-install from PT10 to PT11. So after I purchased it, I logged into my Avid account, entered the activation code, went to the page with all of my available downloads and FINALLY got PT11.3.1 to download (after having to change my DNS setting for to be able to connect to Avid's server as noted HERE).

So now that I get PT11.3.1 downloaded, I went ahead and downloaded PT10.3.1 so that I can take advantage of the co-install, and it downloaded too.

So now when I try to download the AIR Creative Collection 11.1 installer, I get and error message saying "You have attempted to access a protected URL which has either expired or is invalid. Please try your download again. If the problem persists, please provide us with the details by clicking here". The click here link just takes me to the Avid support page.

Any idea what is going on here? I am already pretty frustrated after initially trying to download PT11 for almost 2 hours before I finally found the solution, and now this?!?!?! Downloading anything from Avid sure can be infuriating!!

Thanks


.
__________________
Lenovo IdeaCentre K430 Windows 7 Pro SP1 64bit PC with 3rd generation 3.4 GB Intel Core i7-3770, 32GB DDR3, 2TB HDD, NVIDIA GeForce GT620 running Pro Tools 11.3.1 and PT 10.3.9 and the ELEVEN RACK!
Reply With Quote
  #2  
Old 02-27-2015, 05:41 PM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,820
Default Re: AIR Creative Collection 11.1 wont download

The message that the link may be expired may mean what it says. Unfortunately, with all of the problems you had with the other downloads, the timeout may have been reached for the download link in that open window session.

What may work in this case is simply refreshing the web page with all of your products in your avid account by doing this:
Hold down Command+Shift+R on Mac or Control+Shift+R on Windows to reload the page.

Then try the download link for the AIR installers.
__________________
Bruce Paine
System Details
Reply With Quote
  #3  
Old 02-28-2015, 10:39 AM
mikefont mikefont is offline
Member
 
Join Date: Feb 2010
Location: Texas
Posts: 691
Default Re: AIR Creative Collection 11.1 wont download

Thanks for the reply Bruce!

I decided to call it a night yesterday and tried again fresh this morning, and it's downloading now. I was not aware that there was a "time limit" when accessing the files from the download page. I will try to remember that for future reference.


__________________
Lenovo IdeaCentre K430 Windows 7 Pro SP1 64bit PC with 3rd generation 3.4 GB Intel Core i7-3770, 32GB DDR3, 2TB HDD, NVIDIA GeForce GT620 running Pro Tools 11.3.1 and PT 10.3.9 and the ELEVEN RACK!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
AIR Creative Collection Download MasonDC Virtual Instruments 1 08-05-2014 06:45 PM
How to get the Air Creative Collection SteveGarman AAX Plug-ins 1 06-15-2014 04:57 AM
Creative collection wont launch? IMAKEMUSICTOO Pro Tools M-Powered (Mac) 1 07-06-2012 11:02 AM
Need Help - Creative Collection´s Virtual Instruments wont load! SOLVED hernan1987 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 3 09-11-2009 09:14 AM
Creative Collection stillwarm Virtual Instruments 14 08-01-2009 04:04 PM


All times are GMT -7. The time now is 11:11 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com