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#1
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PT 11 won't activate
Error message says billing address confirmation failure.
Please help. Earl |
#2
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Re: PT 11 won't activate
Have you tried clicking the Avid Store Shipping and Billing link in your Avid Account to update your address?
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#3
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Re: PT 11 won't activate
Yes. that link gives the same error. My address is correct ie needs no correction.
Earl |
#4
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Re: PT 11 won't activate
https://tools.usps.com/go/ZipLookupAction_input reports "this address wasn't found" so I'll start a support case for you.
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#5
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Re: PT 11 won't activate
Thanks
Earl |
#6
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Re: PT 11 won't activate
Thanks for opening a case but I thought AVID was going to fix something. What do you want me to change?????????My address is correct. If I make up an address, it still may not work so AVID can put in any address that works for them, I am just trying to bring up PT11. In addition since there is no billing going on, this makes no sense to me. If AVID addresses P T support issues this
way we are in big trouble. Earl |
#7
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Re: PT 11 won't activate
Please reply to the support case to continue this, thank you.
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