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  #1  
Old 01-17-2017, 05:04 PM
ptr22 ptr22 is offline
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Default PT hangs for 1-2min before starting up

Hi,

I've tried to find whether someone has the same issue but either I'm searching for the wrong words or I'm alone on this. Basically, PT12 always needs forever to open up, sometimes more than 1min (it's always slightly different), doesn't matter whether it was open already and I shut it, it takes forever - the app logo bounces, it goes to the screen with the loading bar but that one just doesn't load, until at some point it's happening. I've tried quitting and leaving the Avid app manager along, different USB sockets in case it's the ilok...no luck. Any idea what it might be? It's the same on my Macbook Pro (2012) as well as on my Mac Pro (early 2009). Both have plenty of space, resources, RAM, CPU etc.

Any clues?

Thanks,
Peter
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Old 01-17-2017, 05:08 PM
ShiftStudios ShiftStudios is offline
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Default Re: PT hangs for 1-2min before starting up

This could potentially be Pro Tools having trouble getting access to/information on the audio interfaces. What version of OS(X) are you running? And what interface do you have?
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  #3  
Old 01-17-2017, 05:17 PM
ptr22 ptr22 is offline
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Default Re: PT hangs for 1-2min before starting up

Thanks!! I'm on OSX 10.8.5 with a RME Fireface UFX via Firewire. Could try to use just the internal one?
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Old 01-17-2017, 05:36 PM
ShiftStudios ShiftStudios is offline
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Default Re: PT hangs for 1-2min before starting up

I'd say start by making sure your system is not using the Fireface for audio. Also, do you have any third party plugins installed?
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Computer: Custom Built PC
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OS: Windows 10 Pro x64
DAWs Pro Tools 12.7.1
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Outboard Processors: Universal Audio
Control Surfaces: AVID S3, Pro Tools | Control + Pro Tools | Dock
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  #5  
Old 01-18-2017, 09:08 AM
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The Weed The Weed is offline
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Default Re: PT hangs for 1-2min before starting up

Try using USB rather than firewire to connect the UFX and see if that helps.

Have you also done all the Avid optimizations and do you have the right RME drivers for your version of OS X?
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  #6  
Old 01-18-2017, 09:41 AM
ptr22 ptr22 is offline
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Default Re: PT hangs for 1-2min before starting up

@ShiftStudios

Never had an issue with that before, PT10 works fine, but will see if that helps. And yes, got lots of 3rd party plugins but it hangs before it does the 'scanning' of the plugins. Hmm.

@TheWeed

Okay, I'll give that a go. I have the right RME drivers, interface works great. Not sure I have done all optimisations - where do I find them? I switched of certain shortcuts as well some energy settings but, apart from that? Where can I check, here on the forum or on Avid's site?

THANKS!
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Old 01-19-2017, 06:52 AM
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1racerx 1racerx is offline
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Default Re: PT hangs for 1-2min before starting up

I've noticed doing a system clean,(deleting temp files etc..) on the main drive or defraging effects the loading time of the program. Once this is done once, it never seems to go back to the loading speed it had at install. However the less you do it, the faster it will load, eventually getting close to the original speed. It might be beneficial to turn off any programs you have that do this automatically like: system mechanic, etc. I assume when you do a clean you're erasing connections that the computer has to re-establish. This seems to effect the locating/recognizing of plugins which makes loading take longer.
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Old 01-19-2017, 06:56 AM
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Southsidemusic Southsidemusic is offline
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Default Re: PT hangs for 1-2min before starting up

Doesn't take more than 25 seconds on any of our Macs. MBP 2013 / 2014 and Trashcan mac. What hard drives do you have? Is it a 5400rpm or 7200 or SSD?

Also trash preferences and databases and restart to see what happens. But we need the specs of that MBP
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