|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Broken Button On S3
I got my S3 today second-hand and it arrived with a broken "Sel" button. The button works but if you turned the S3 upside down it would fall out. You can also feel how wobbly it is. On inspected, you can see a small plastic tab is broken. I'm obviously trying to see about warranty and all that but does anyone know if it's a simple fix? It looks like if I could just get a replacement button I could probably do it myself but I wouldn't know until I opened it up.
Thoughts? Thanks, Ryan
__________________
Ryan McCambridge Producer • Sound Designer • Mixer |
#2
|
|||
|
|||
Re: Broken Button On S3
Quote:
same here with my AVID Dock. Two Buttons broken in half. Did you get any further with your inquiry ? Best Tobs |
#3
|
|||
|
|||
Re: Broken Button On S3
Hey Tobs,
That really sucks... sorry to hear that. I didn't get a simple fix, unfortunately. I had insurance pay to get it serviced. From what I remember, I took it apart and there was no good way to do it, which is a drag. Sorry. Good luck though! Ryan
__________________
Ryan McCambridge Producer • Sound Designer • Mixer |
#4
|
||||
|
||||
Re: Broken Button On S3
Sorry your button broke. If its still under the 1 year support get it changed out.....or if not, take out a new support contract ($99) wait a month and get it fixed.
|
#5
|
||||
|
||||
Re: Broken Button On S3
Quote:
My two Artist Mixes - very old ones - work perfect. So, the Dock and all new line of products are poorly made - this is my conclusion... |
#6
|
|||
|
|||
Re: Broken Button On S3
Where do I purchase this support plan. I'm unable to find it?
|
#7
|
|||
|
|||
Re: Broken Button On S3
You have to go to your local Avid dealer and ask for it, part number is: 0541-60111-15
__________________
Pro Tools 2024.3.0|Perpetual • MTRX Studio • HDX1 • Sync-X • S3 • Dock • Mac Mini 2018 - 3.2GHz i7 6-core macOS 13.6 • RAM 64GB DDR4 GPU AMD 6900XT 16GB • Monitor LG 32UL950-W |
#8
|
|||
|
|||
Re: Broken Button On S3
Quote:
Seems like an issue with these - 1 button broken in half on my Dock; guess I'll look into a warranty repair/replace.
__________________
http://www.richbreen.com ---------------------------------------- Mac Studio / Ventura, PT 2023.12.HDX, Avid HD I/Os and Metric Halo ULN8, 3xS1/Dock Also running a Mac Studio Ultra / Ventura / HDX / MTRX / S6 |
#9
|
|||
|
|||
Re: Broken Button On S3
Quote:
Yup just happened to me this week. Sent from my iPhone using Tapatalk |
#10
|
||||
|
||||
Re: Broken Button On S3
Can you please post your serial numbers?
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Stop button lighted,play button blinking not playing | RichrdC | Pro Tools 11 | 6 | 11-05-2016 05:48 PM |
broken button | rcutz | Avid S4/S6 | 4 | 04-27-2016 07:16 PM |
Broken light XLR connector and broken is iLok USB port | victorbraga98 | VENUE Live Sound Systems | 2 | 09-28-2015 10:48 PM |
Broken Fader Bank Button | andylive | VENUE Live Sound Systems | 2 | 11-16-2009 08:49 AM |
002 Control Surface Mute Button Broken/Stuck..! | Citrin | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 6 | 08-26-2009 09:29 AM |