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#1
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Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
For several generations of Windows (XP Pro -> 7 -> 8 -> 8.1) I have had trouble with my Fast Track Pro freezing occasionally and requiring system reboot. So I have tried to keep the drivers up to date in the hope this will eventually be fixed.
But the latest 6.1.10 drivers won't install. I tried uninstalling the previous drivers, but that didn't help, and now NEITHER the 6.1.10 drivers NOR the previous 6.0.7 drivers will install. The error message is just: "M-Audio Fast Track Pro 6.1.0 (x64) Setup Wizard ended prematurely because of an error. [No kidding!] Your system has not been modified. To install this program at a later time, [blah, blah blah try again useless [bleep][bleep][bleep][bleep][bleep][bleep][bleep][bleep] with no technical details..]" My system is a new dual 3.84 GHz Acer with 16GB memory, 64-bit Windows 8.1. So my Fast Track Pro is now completely unusable, and I can't do anything about it! Please help!!!! David |
#2
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
Do you have any AV software that might be preventing the install? Try running CCleaner to clean up any remnants of old software and drivers. When installing the drivers, right click and install as Administrator.
Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM |
#3
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
Hi Joel,
Thanks for your message! I uninstalled LightWorks (even though my audio had worked fine after its recent installation). Also ran CCleaner, then rebooted. Alas, running the Fast Track Pro 6.1.10 installer as Administrator still fails with the same error. David |
#4
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
What Joel meant is do you have any Anti-Virus (AV) program that are enabled when installing the drivers? These can sometimes block an installation, or have an effect on the installation of any software that they won't work properly because the AV thought some part of the installation process was suspect when it was not.
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#5
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
Hi Manny,
Yes, I did think Joel meant "Audio/Video" by AV software. So I tried disabling my Norton Antivirus and running the installer again (as Administrator). Still exactly the same problem |
#6
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
At this point, I am strongly suspecting that the root cause of the problem here is the latest 8.1 updates from Microsoft. Has ANYBODY had success installing the 6.1.10 drivers on a 64-bit system with all the latest Win 8.1 updates??
David |
#7
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
The FastTack Pro appears in the Device Manager's list, but has the "Microsoft Audio Driver" (and FTP does NOT appear in the Control Panel's "Manage Audio Devices" list).
I wish I had the driver files as a standard .inf and dlls etc, then I could just use "update driver" to install 6.1.10. But since I only have the "Wizard" executable, which fails every time, I can't try that. Is there any way I can get an archive of the driver files with the .inf, so I can see if installing that way works?? David |
#8
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
I dug around in the Control Panel's System and Security Action Center, and finally found some more detail about the failed install. It says this:
Source Driver software installation Summary Could not install driver software Date 6/12/2014 11:37 PM Status Not reported Description Windows could not copy all of the files needed to install this device driver software. This sometimes happens when the driver software was not designed for this version of Windows. Problem signature Problem Event Name: PnPDriverImportError Architecture: x64 Win32 error: 0000054F Inf name: MAudioFastTrackPro.inf Driver Package hash: e19391161e246cc5662e80caf597db8691d94354 OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 |
#9
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
Hopefully someone will post with success/fail info for you. The driver is supposed to work with 8.1, but I'm not sure about 8.1, update 1 (man MS need to change there versioning!). Had it been working properly before the latest updates, or was this a first install on a new computer?
Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM |
#10
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Re: Fast Track Pro 6.1.10 drivers won't install on Windows 8.1 64bit
6.0.7 had been working on 8.1, but with the usual intermittent freezing requiring a reboot. Everything went south when I tried to install 6.1.10. That failed, so I tried uninstalling 6.0.7, then 6.1.10 install still failed, then 6.0.7 re-install failed, so now I'm left with nothing...
David |
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