2 versions of protools installed!! Help!

[scar97]

I went to remove some old plugs that I did not use anymore. My system seems to be working ok with protools 8 for about 2 weeks now but still has some issues.

Here is the weird thing. When I went to remove the plugs I noticed that the list showed protools 8 installed AND PTLE7.3cs7 also. Now when I did the update it has an uninstaller. That is what I used. Can someone check their add and remove window and see if you have something like this?

Crazy! If not can I remove the 7.3cs7 and not hurt version 8?

Man it keeps on getting wierder

[tonepad]

The PT 8 installer includes and Uninstall program that you were supposed to run. Did you? if not I would run:
1. the PT8 uninstaller
2. then the 7.3 uninstaller
3. then reinstall PT8

This may sound painful, esp since you may have to reinstall your plugs or VI's, but to do it the right way is important. I hope someday in some future release DIGI puts an uninstall routine into their installers. I just updated the ATI video drivers on my office PC last night and after many years of having to manually uninstall first they now include that as part of any update. It's about dang time we are offered this.

[scar97]

Originally Posted by scar97

Now when I did the update it has an uninstaller. That is what I used.

I thought I made that part clear. That was why I was blown away. Before I install any protools it says you have to uninstall previous versions....BUT with the new protools 8 it had the uninstaller and the directions said to use that to uninstall the existing program (7.3cs7). I used the new uninstaller and have not really had a bunch of issues with the new version but some C++ errors and closing the session down, scroll issues etc. No more than usual.

Do you guys think I still need to uninstall and reinstall? That will not be good right now

[audiogeekzine]

The errors are probably from outdated plugins.

Going from 7.3 to 8 means you need to updated EVERYTHING

[scar97]

I think I did update everything. That was the first thing I did.

Are you saying that I am still going to have to uninstall protools 8 then uninstall the 7.3cs7 that shows up then reinstall protools 8?

I guess I need to post a Sandra report.

[audiogeekzine]

Before you go through all that, move everything except the standard digi plugins into a temp folder and see if you're still having the errors.
Trash databases too.

[scar97]

I am not having trouble to speak of. That is what is weird. I am just seeing in the add remove programs that I have 2 versions of protools installed/.I will try to get a screen shot of it