Digi Signal Tools install issue

[Carl Fuehrer]

I am getting an error message when trying to install Signal Tools, anyone else having an issue with it?

[Carl Fuehrer]

Come on, more than 25 views and no one has any thing to help?

[dramsenik]

no issue here, however i got a message to update my interlok or ilok drivers (don't remember which one).

if you have disabled some service of windows maybe you don't get this message ???

[DigiTechSupt]

What does the error message say, exactly?

[Carl Fuehrer]

"DigiRack SignalTools has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something the information you were working on might be lost. For more info about this error click here"
__________________________________________________ ________
Error signature:
AppName: digirack signaltools setup.exe AppVer: 4.0.100.1190
ModName: kmw_dll.dll
ModVer 6.20.4.1 Offset: 00002fc8

Hope this helps!

[Jakob Clemen]

Have you tjecked if the signal tools have been installed even though it came up with an error message?

[Carl Fuehrer]

I get the message once I double click the setup file so it never even gets a chance to install.

[Obsidian Dragon]

You've probably already tried this, but I would try to download it again. Perhaps your downloaded file is corrupted. I haven't installed it yet but I'll try tonight. The nature of the error you got and the fact that it happens immediately when you click on the file sounds like a corrupt file and the error is the usual generic message from Microsoft.

[Carl Fuehrer]

Redownloaded it 3 times. Same issue happens.

[Obsidian Dragon]

In that case it can be one of two things. One: Digidesign has a defective installation file on their download area for this plug-in. Two: Something in your system is different that is causing you to experience this problem. Given that no one else is reporting this problem, unless everybody like me has not tried it yet but I'm sure I read someone using it, it would point to something in your system. (I know, some kind of genius right? ). Sorry I don't have a solution or even get to try it out until tonight. I'll try to test it and post afterwards.