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#1
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12.5 not available in Pro Tools 12 Student/Edu product
Hello,
I have a PT student/institution that will expire on 24 May BUT I cant download PT12.5 since it does not appear at my products. Any help? |
#2
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Re: PT12.5 not showing at my account for upgrading
Give it a little time. The roll out will span 24-48 hrs. If you don't see it by end of tomorrow, then start a support case.
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#3
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Re: PT12.5 not showing at my account for upgrading
Thanks! Will wait
Cheers
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MacBook Pro M1 16G RAM OSX Big Sur 11.6 ProTools 2021.10 UA OCTO Thunderbolt, UAD Twin MK2 QUAD |
#4
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Re: PT12.5 not showing at my account for upgrading
Well, Avid team replied my first email saying I had to wait a bit because they were fixing the Educational update for 12.5
It has passed 2 weeks since then and nothing happened. :S
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MacBook Pro M1 16G RAM OSX Big Sur 11.6 ProTools 2021.10 UA OCTO Thunderbolt, UAD Twin MK2 QUAD Last edited by DigiTechSupt; 04-19-2016 at 10:03 AM. Reason: moved to related thread |
#5
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Re: No PT12.5 in my account
Same here...can someone check this for me please?....Jeffro?
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#6
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Re: No PT12.5 in my account
I am supposed to have free upgrades for four years. The most recent version showing in my account is 12.1, but up until this 12.5 release I was able to update through the application manager.
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#7
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Re: No PT12.5 in my account
Your original purchase was at the end of 2011, so that's why you received 12.4 (we should get a case going if that's still not reflected in your Avid account). 12.5 was release a few months beyond your 4 year term.
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• linkedin •
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#8
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Re: No PT12.5 in my account
Are you sure you are looking at the right copy on my account? I know I bought a student copy of PT11 in April 2013. I do have another avid account or two it might have been connected to if it's not on this one.
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#9
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12.5 installers not available in Pro Tools 12 Student/Edu product
I have an Student license for Pro Tools 10/11/12 registered on 02/20/13, which means still almost one year of free upgrades. 12.5 still did not appeared on my account, latest available I have now is 12.4. I learn on the other thread from post by user nigelpry that best way to deal with it is to convert remaining period of 4 years of student license to support plan. Could this be still done to avoid this and future delay of getting updates ? Or at least could you fix my account to get into current 12.5 ?
Thanks Roman Heyman Last edited by DigiTechSupt; 04-03-2016 at 05:49 PM. Reason: EDU product processing in progress, see: http://duc.avid.com/showthread.php?t=379288 |
#10
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Re: Where is my No Charge Pro Tools 12 Student Upgrade?
Hi,
I have PT12.4 currently, which I downloaded through application manager, however, when I log into my account, I can only see up to 12.2 anyway to fix this? Need to re-download the installer can't seem to find a way. Thank you, -Alex Last edited by DigiTechSupt; 04-03-2016 at 05:47 PM. Reason: Case 02931477 |
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