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  #1  
Old 03-13-2023, 09:27 PM
senghor senghor is offline
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Join Date: Jun 2006
Location: Finland, Europe
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Default the deal with Avid
Hi,

My deal with Avid for Pro Tools will ends 31th of this month. Do I have 2 weeks or all Avril to renew my deal with them?

What is the deal for now?

Thank You!
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  #2  
Old 03-13-2023, 10:40 PM
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jeffro jeffro is offline
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Default Re: the deal with Avid
I checked the account based on your DUC email address and only see Pro Tools Intro.

Perhaps this will help answer your question...
https://avid.secure.force.com/pkb/ar...on-and-or-plan
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  #3  
Old 03-13-2023, 10:40 PM
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JFreak JFreak is offline
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Default Re: the deal with Avid
You should have 40-day grace period for support plan renewal, but even then the new plan starts the day after previous ended.
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  #4  
Old 03-14-2023, 04:27 AM
Sardi Sardi is offline
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Default Re: the deal with Avid
The grace period is 30 days for a support plan and 14 days for a subscription.


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  #5  
Old 03-14-2023, 04:28 AM
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JFreak JFreak is offline
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Default Re: the deal with Avid
My bad, that was a typo. Meant 30 days. I stand corrected.
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  #6  
Old 03-15-2023, 02:10 PM
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SKI SKI is offline
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Default Re: the deal with Avid
I learned last year it's not worth playing with the date, best to do auto renewal or just renew on time.

Can buy you unnecessary headaches for sure.
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