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Can't playback demo
I recently purchased the Mbox 3 with Pro Tools LE 8.0.4. I'm not yet using an audio drive, but am instead using my system drive (specifically, the C drive on my PC).
Could that fact that I'm using the system drive be why I can't get through a full playback of the Filtered Dream Demo Session? Here are the errors I encountered and what I did to troubleshoot while trying to play back the demo: When I loaded the demo, I saw this message: "The original disk allocation for this session cannot be used. Check the disk allocation window to see what's changed. Your I/O setup has changed since the last time this session was saved. Check the I/0 setups window to see what's changed." I figured that might just be because the demo originally existed on the installation cd rather than on my drive, so I continued. The first error message was: "The audio device buffer underflowed. If this occurs frequently, try decreasing the "H/W Buffer Size in the Playback Engine panel or remove other devices from the audio firewire bus. (-6085)" In response, I changed the H/W Buffer size from the original 512 samples to 256. I was able to play the demo for almost a full minute, then got this error: "You are running out of CPU power. Remove some RTAS plug-ins or increase the CPU Usage Limit in the Playback Engine dialog. (-9128)" Back in the Playback Engine, I changed my CPU max percentage from 85% to 90%, which was the maximum allowed, but I still couldn't play the demo for more than a minute or so. I moved the H/W Buffer size down to 128 samples, and that didn't change anything. One thing I noticed was that the CPU usage, as seen in Windows Task Manager, was usually around 20%, and only rarely got up to even 50% while the demo was running. So I have doubts about whether the problem is really CPU capacity. Thanks to anyone who takes the time to read this. Below is the information asked for by the 'Help us to help you' post: __________________________________________________ ______ PC: HP Pavilion dv6-1030us Entertainment Notebook PC Processor Speed: 2 Ghz OS: Windows 7 operating system (pc originally ran on Windows Vista) RAM: 4GB DDR3 SO-DIMM Interface: Mbox 3 Standard (i.e., not mini or pro) Pro Tools version: Pro Tools LE 8.0.4 Peripherals: A Staples USB hub-- I do not route the MBox through the hub. Drives installed: Currently just using the C drive to playback-record. Sandra report***** SiSoftware Sandra Computer Model : HP HP Pavilion dv6 Notebook PC Workgroup : WORKGROUP Host Name : charles-PC User : charles Processor Model : Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz Speed : 2GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Dual-Core Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing Computer Platform Compliance : Intel Centrino Mobile Technology Mainboard : Quanta 3627 BIOS : HP F.02 11/14/2008 Bus(es) : PCI PCIe IMB USB i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 4GB DDR3 SO-DIMM Chipset Model : HP GM45 Mobile Controller Hub Front Side Bus Speed : 4x 200MHz (800MHz) Total Memory : 4GB DDR3 SO-DIMM Shared Memory : 64MB Channels : 2 Memory Bus Speed : 2x 400MHz (800MHz) Memory Module(s) Memory Module : Micron 16HTF25664HY-800E1 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3) Memory Module : Micron 16HTF25664HY-800E1 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3) Video System Video Adapter : Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) (10 SM4.0 533MHz, 64MB DDR3, Integrated Graphics) Graphics Processor Storage Devices TOSHIBA MK3252GSX (320GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) : 298GB (C:) (D:) HL-DT-ST DVDRAM GSA-T50L (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 3GB (E:) Logical Storage Devices Hard Disk (C:) : 286GB (NTFS) @ TOSHIBA MK3252GSX (320GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) RECOVERY (D:) : 12GB (NTFS) @ TOSHIBA MK3252GSX (320GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) BUILD (E:) : 3GB (UDF) @ HL-DT-ST DVDRAM GSA-T50L (SATA150, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : HP (ICH9M) LPC Interface Controller Audio Device : HP (ICH9) HD Audio Controller Audio Codec : Integrated Device Tech 7603h Audio Codec : Lucent/Agere Systems (Was: AT&T MicroElectronics) HDA softmodem Serial Port(s) : 1 Disk Controller : HP (ICH9) Mobile SATA AHCI Controller USB Controller 1 : HP (ICH9) USB Universal Host Controller USB Controller 2 : HP (ICH9) USB Universal Host Controller USB Controller 3 : HP (ICH9) USB2 Enhanced Host Controller USB Controller 4 : HP (ICH9) USB Universal Host Controller USB Controller 5 : HP (ICH9) USB Universal Host Controller USB Controller 6 : HP (ICH9) USB Universal Host Controller USB Controller 7 : HP (ICH9) USB Universal Host Controller USB Controller 8 : HP (ICH9) USB2 Enhanced Host Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Network Services Network Adapter : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) Network Adapter : Bluetooth Device (Personal Area Network) Wireless Adapter 1 : Broadcom 4322AG 802.11a/b/g/draft-n Wi-Fi Adapter (802.11n (HT), TKIP, 11Mbps) Power Management Mains (AC) Line Status : On-Line Battery No 1 : 100% Operating System Windows System : Microsoft Windows 7 Home 6.01.7600 Platform Compliance : x64 Windows Experience Index Current System : 3.4 |
#2
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Re: Can't playback demo
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It could also be a number of other incompatibilities I see in your system report. (more on that in a minute) Quote:
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Seriously. No joke. Sorry. If/When you DO get a computer that will be compatible, here are some other things that you need to pay close attention to: Quote:
Disabling the wireless network card is a MUST when using Pro Tools.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#3
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Re: Can't playback demo
What he said^^^^. But with Windows 7, you can actually use a USB2 hard drive(but it still needs to be 7200 rpm). Also, do all the system tweaks in the getting started guide, especially turning OFF power management on all USB ports.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#4
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Re: Can't playback demo
Thanks to both of you for amazingly detailed replies, albeit containing some bad news. Spkguitar, when you say:
"Integrated graphics are not supported or compatible for Pro Tools use. Since you are using a laptop, this problem has no workaround other than to purchase a different compatible computer for use with Pro Tools. Seriously. No joke. Sorry." I take it to mean much more than that I'm that I'm going to have an unnattractive display when using Pro Tools. I assume what you're saying is instead that I'm not going to get anything at all done with ProTools using my current computer. I guess I'll take a look at the recommendations in the 'Best desktops for PTLE' post and figure out how serious I am about Pro Tools. |
#5
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Re: Can't playback demo
Unfortunately, yes, that is what I am saying. Sorry.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
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