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  #1  
Old 01-21-2021, 01:02 AM
hornedrum hornedrum is offline
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Location: Scotland, UK
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Default Another reinstatement question

I have to ask as I am receiving different answers from different people, so looking for a definitive answer, hopefully from tech support.

I bought PT a few years ago, education version, so had licenses for 10/11/12, and am running 12.5.2 on High Sierra, it lapsed as I only bought it once without using any update plans etc.

I have ordered an M1 Mac and looking to get the most recent version of PT running again.

I am still in education and looking to 'reinstate' my license for PT, I want a one-off payment and not per month rental.

Is this the correct software bundle for me?
https://www.thomann.de/gb/avid_pro_t...an_new_edu.htm

Many thanks,

Andrew
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  #2  
Old 01-22-2021, 02:10 AM
hornedrum hornedrum is offline
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Default Re: Another reinstatement question

Avid, do you want this sale?
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  #3  
Old 01-22-2021, 05:22 AM
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Southsidemusic Southsidemusic is offline
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Default Re: Another reinstatement question

I can check and see if I can get an answer but this is a user forum not Avid support so asking here might not be the best place.

You gan email Avid about these questions from your Avid account free.
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Christopher

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  #4  
Old 01-25-2021, 09:02 AM
hornedrum hornedrum is offline
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Default Re: Another reinstatement question

Thanks Christopher.

I can't message AVID as I don't have a current product which lists my system ID, so I am unable to even fill in the form to 'request access to support centre (Portal)'.
Is there any other way I can find my system ID?

Thanks for the help.

Last edited by hornedrum; 01-25-2021 at 10:23 AM.
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  #5  
Old 01-25-2021, 09:08 AM
hornedrum hornedrum is offline
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Location: Scotland, UK
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Default Re: Another reinstatement question

When I try to fill in this form....

MY AVID SUPPORT CENTER ACCESS REQUEST FORM

It asks for my system ID.
When I check under all my old products inside my account (My Products and Subscriptions), I can't find my System ID under any of them.

Maybe this is because none are current? Catch 22 perhaps...
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  #6  
Old 01-26-2021, 10:36 AM
hornedrum hornedrum is offline
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Default Re: Another reinstatement question

Anyone? Please help......
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