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Old 11-15-2010, 10:48 AM
johndkeene johndkeene is offline
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Join Date: Nov 2010
Location: D/FW
Posts: 14
Default Random short "pop" noise with Pro Tools MBox

I recently got a Pro Tools MBox and it works great with my MacBook. I'm now trying to get it to work with my Windows 7 box so I can get down to just one audio interface for everything (ditching a Lexicon USB interface).

Anyway, I'm not trying to get Pro Tools to work, just going to use the ASIO driver with Ableton on the PC. On the inbound side there is a periodic (sometimes not for several seconds, then 1-2 per second for several cycles) pop noise. This noise is not present on the input signal (occurs whether anything is plugged in or not, regardless of gain setting on the MBox). It does not show up in the MBox mixer applet. It will show up in Ableton as well as in Window's "record" section under Manage Audio Devices.

It is not present on the monitors. In other words, if I'm not tapping the "record stream" then it's never present.

As I mentioned, this is Windows 7, 64 bit. The drivers are the latest, 1.0.19. I've tried the original drivers that came with the 8.0.4 Pro Tools CD and the results are the same.

Open to suggestions as to what to look at next. I'm sure it's driver or something on my box, though I've not had this issue with my other audio interfaces, just this one, and it doesn't happen on the MBP.

System Specs:

SiSoftware Sandra

Computer
Model : Gigabyte EX58-UD4P
Workgroup : WORKGROUP
Host Name : bosco
User : jkeene

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : Gigabyte EX58-UD4P
BIOS : Award (Phoenix) F8 05/11/2009
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6GB DIMM DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)

Chipset
Model : Giga-Byte Core CPU Generic Non-Core Registers
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 6GB DIMM DDR3
Memory Bus Speed : 2x 532MHz (1GHz)

Memory Module(s)
Memory Module : G.Skill F3-10666CL9-2GBNQ 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 4-33-10-5)
Memory Module : G.Skill F3-10666CL9-2GBNQ 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 4-33-10-5)
Memory Module : G.Skill F3-10666CL9-2GBNQ 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 4-33-10-5)

Video System
Video Adapter : ATI Radeon HD 4650 (Microsoft Corporation WDDM 1.1) (320 SM4.1, 1GB DDR3, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 4650 (Microsoft Corporation WDDM 1.1) (320 SM4.1, 1GB DDR3, PCIe 2.00 x16)

Graphics Processor

Storage Devices
Patriot Warp V3 256GB SSD 251.7GB (SATA300) : 234GB (C:)
Hitachi HDT721010SLA360 (1TB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache) : 932GB (E:)
LaCie 4big Quadra 3TB (SATA300) : 3TB (K:)
HL-DT-STDVD-RAM GH22NS30 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
disk0-vista (C:) : 226GB (NTFS) @ Patriot Warp V3 256GB SSD 251.7GB (SATA300)
disk1-users (E:) : 932GB (NTFS) @ Hitachi HDT721010SLA360 (1TB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache)
disk-backup (K:) : 3TB (NTFS) @ LaCie 4big Quadra 3TB (SATA300)
Optical Drive (D:) : N/A @ HL-DT-STDVD-RAM GH22NS30 (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Giga-Byte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte HD Audio Controller
Audio Device : Hightech Information System RV730XT Audio device [Radeon HD 4670]
Audio Codec : ATI (AMD) AA01h
Disk Controller : Giga-Byte 4 port SATA IDE Controller
Disk Controller : Giga-Byte 2 port SATA IDE Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Giga-Byte USB UHCI Controller #4
USB Controller 2 : Giga-Byte USB UHCI Controller #5
USB Controller 3 : Giga-Byte USB UHCI Controller #6
USB Controller 4 : Giga-Byte USB EHCI Controller #2
USB Controller 5 : Giga-Byte USB UHCI Controller #1
USB Controller 6 : Giga-Byte USB UHCI Controller #2
USB Controller 7 : Giga-Byte USB UHCI Controller #3
USB Controller 8 : Giga-Byte USB EHCI Controller #1
FireWire/1394 Controller 1 : Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Amyuni Document Converter 400 (2400x2400, Colour)
Printer : Amyuni Document Converter 300 (2400x2400, Colour)
Printer : PrimoPDF (4000x4000, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Officejet 7300 series fax (200x200, Colour)
Printer : HP Officejet 7300 series (1200x1200, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Network Adapter : TAP-Win32 Adapter V9 (Ethernet, 10Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 4.9
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