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Old 06-19-2019, 04:41 PM
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LightWing LightWing is offline
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Default Re: Why does Avid treat its customers so badly??????

Originally Posted by xrekcor View Post
Ummm because they want to see/check you are still eligible.... I think avid has the right if they going to offer you a reduced price product that you continue to be eligible for that product.
Imagine that. :)


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Old 06-19-2019, 04:43 PM
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Default Re: Why does Avid treat its customers so badly??????

Originally Posted by coolbass View Post
Really. You don't think I realise that.

I am a bass and music teacher with full tenure.
Have been for years.

All I can say is, this is not the way 95% of the companies do it.
Only the ones who seem to like to harass their customers.
Wouldn’t it be easy just to start a tech ticket and request that you want to extend your plan (prior to pricing changes ahead, I assume) and what they need if your edu institution hasn’t supplied you with the documentation you may need. Takes 5 minutes and you’ll be buried back in PT heaven working away having fun creating while waiting on your reply.... if that doesn’t work come back here again and scream...
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Old 06-19-2019, 04:58 PM
coolbass coolbass is offline
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Posts: 135
Default Re: Why does Avid treat its customers so badly??????

Well guys. Be happy in your Avid heaven.

I will provide them with what they want. If not, I will loose my 100$.
Still think I should not have to do it at this point at all.

They are loosing customers left and right.
In spirit, they have lost me forever.

Be happy. We are Avid.
Old 06-19-2019, 10:25 PM
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Join Date: Apr 1998
Location: Worldwide
Posts: 9,518
Default Re: Confirming academic eligibility is required for renewal

Please see the Academic availability info provided by Avid for this topic, and contact Avid CS directly if you need assistance. Thank you.
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