Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Thread Tools Search this Thread Display Modes
Old 11-03-2015, 07:51 AM
rob.alvord@gmail.com rob.alvord@gmail.com is offline
Join Date: Nov 2015
Location: Salt Lake City, Utah
Posts: 1
Default El Capitan support, Sweetwater presets, Expansion Pack

Hey guys,

Just got my Eleven Rack used and made two major mistakes.

The first was I upgraded my operating system on my Macbook before I got the rack to El Capitan (I don't think Avid had any current drivers for that operating system).

The second mistake was I reset the settings to default because I didn't want the previous user's presets. Little did I know that would wipe out the Sweetwater artist presets that I wanted. I'm also worried it wiped out the expansion pack.

I guess my obvious questions are:
Does anyone know if a new driver for El Capitan is in the works/being released soon?

Does anyone know of a way of restoring the Sweetwater artist presets?

And lastly, does anyone know if restoring the default settings erases the expansion pack?
Reply With Quote
Old 11-03-2015, 12:41 PM
Benoni's Avatar
Benoni Benoni is offline
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,758
Default Re: El Capitan support, Sweetwater presets, Expansion Pack

New OS support takes time. There is a lot of testing to do. I don't know when it will be approved.

The only way to restore the Sweetwater presets is to load them back up. Email the previous owner and see if he/she has a backup.

Resetting the Eleven Rack to default will NOT erase the current Firmware. You can check your firmware version like this

Windows 10 Pro 64 Bit

Pro Tools 2020
Youtube Channel - benonistudio
Plugin Deals
Reply With Quote
Old 08-18-2016, 06:22 PM
cj2007 cj2007 is offline
Join Date: Aug 2016
Location: perry
Posts: 1
Default Re: El Capitan support, Sweetwater presets, Expansion Pack

i did not back up my sweetwater presets wondering if anyone might have them sure would help me out thanks chuck
Reply With Quote
Old 08-21-2016, 09:46 PM
Fezzler Fezzler is offline
Join Date: Mar 2010
Location: Charlotte, NC
Posts: 313
Default Re: El Capitan support, Sweetwater presets, Expansion Pack

Call your Sweetwater rep., I'm sure he/she can help you.
[SIZE="2"][COLOR="Blue"]Intel Haswell-E Processors 3.3GHz Core i7-5820K 6-Core; Memory - DDR4: 16GB DDR4-2400 Quad Channel (4 x 4GB); Primary Drive (OS): 240GB SSD SATA3; Secondary Drive (Audio): 2TB 7200 rpm SATA2; Graphic Card: 1GB (HD5450) Dual Display Graphics Card; Optical Drive: 22x CD/DVD Dual Layer Burner; Windows 10 64-bit; PT 12.5; Studio One Pro 3.2; Cubase Pro 8.5; REAPER; MixBus 3
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
sweetwater presets christophersad Eleven Rack 6 01-01-2015 10:00 PM
Download Expansion Pack or Presets Jags Eleven Rack 1 05-10-2011 07:50 AM
Expansion pack available at Sweetwater nst7 Eleven Rack 0 04-09-2011 08:49 AM
ER Expansion Pack WILL support PT8 and 9. TheChimp Eleven Rack 0 01-13-2011 02:18 PM
Sweetwater Presets zedhed Eleven Rack 1 10-05-2010 12:00 PM

All times are GMT -7. The time now is 10:59 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com