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  #1  
Old 01-18-2019, 12:39 PM
its2loud its2loud is offline
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Default S6 & MTRX question

Hey all,

I have a question about the way our studio is currently setup.

Currently, we have an M40 console and a MTRX IO. The way the network is setup with all the peripherals is as follows.

MTRX and MAC get IP via DHCP from the M40.

With this configuration, if the M40 loses power, or crashes and we reboot the Mac, the DADMan software cannot find the MTRX because it no longer has the IP address assigned via DHCP from the M40.

This doesn't seem correct to me since in any situation we would want the Mac and MTRX network traffic to be non-reliant on the power state of the M40.

Is there any reason why we cannot assign Static IP address to the MTRX and MAC so that in the case of an M40 crash, the record session can continue via software control of DADMan and Pro Tools? Thus making sure the DADMan software can identify the hardware on the network.

I should specify that we use the MTRX mic pre's for recording as well as monitoring.

We originally had a separate switch giving out the DHCP to everyone but was instructed by AVID to remove this external switch and let the M40 give out the DHCP addresses.


Thanks for any input.
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Old 01-18-2019, 12:49 PM
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creativecontrol creativecontrol is offline
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Default S6 & MTRX question

Greetings,

That is absolutely not ideal. I’m not sure who advised you to run that way but it’s certainly not the best configuration.

My recommendations would be the following:
Install an approved External Ethernet router like one of the Cisco RV series units on the list of qualified hardware:
http://avid.force.com/pkb/articles/e...-Compatibility


Set your M40 Master Module to Network Interface 1 and IP Address Assigned by External DHCP Server.

Send Ethernet from the Cisco into the Ethernet switch embedded in your M40, from there a short Ethernet connection to Port 1 back of Master Module.

Take another Ethernet output from your router into the MTRX.

If you are doing a lot of IP audio and want to isolate the MTRX from EUCON on different NIC’s this will also work and it is best practices. Simply connect the MTRX to its own NIC attached to your workstation. Keep the S6 as above on the dedicated router.

If you don’t want to use an external router you can keep your current configuration (M40 distributing IP’s) and simply put your MTRX on it’s own NIC. DADman (and S6) will still be able to locate the MTRX even though it is on a different subnet.



Jeff



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  #3  
Old 01-18-2019, 01:01 PM
its2loud its2loud is offline
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Default Re: S6 & MTRX question

Thanks very much Jeff,

This confirms my suspicions and now I can share your (direct from Avid) response with my colleagues and hopefully build a more robust system.

I appreciate your quick reply.
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Old 01-19-2019, 06:37 AM
its2loud its2loud is offline
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Default Re: S6 & MTRX question

Jeff,
I just realized the link you posted is dead.

http://avid.force.com/pkb/articles/en_US/compatibility

Technically, it seems they didn’t hook it up wrong since this document shows a page with the Master Module acting as the DHCP server. However, I can’t seem to find the document for setting up with the MTRX with an S6 as you describe. Is this documented anywhere? The tech engineers want documentation.

Thanks.
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Old 01-19-2019, 07:06 AM
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Default Re: S6 & MTRX question

Sorry, the link has now been updated in the previous post. Yes, for small S6 configurations it’s perfectly fine to have the Master Module act as a DHCP server (we recommend port 1), but not ideal to have MTRX waiting for IP’s from S6. Personally I always recommend customers procure an external router since there are often multiple other devices on the subnet that need to be given addresses. Let me see what other documents we have that might help.


best,


Jeff



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Old 01-19-2019, 07:17 AM
its2loud its2loud is offline
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Default Re: S6 & MTRX question

Thanks. Makes total sense to me. Appreciate you looking but if you can’t find anything, not a deal breaker. Just wanted to ask.
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Old 01-21-2019, 09:33 AM
its2loud its2loud is offline
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Default Re: S6 & MTRX question

Jeff. If we’re using the external router, should this setting be checked? Thanks.




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Old 01-21-2019, 09:34 AM
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Default Re: S6 & MTRX question

No, you definitely don’t want the DHCP enabled if you are using an external router. Untick that and choose the assigned from external option under the pop-up.


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Old 01-21-2019, 09:40 AM
its2loud its2loud is offline
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Default Re: S6 & MTRX question

Great. Thanks Jeff.


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