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#1
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ProTools 12.7 Cloud Collaboration Problems
Hello,
I am unable to use my avid cloud profile on this PT12.7 system. There are two problems: 1. When a cloud project is created, I am getting a SSL certificate error (see screenshot below). This system is connected to the internet and there is a standard firewall from my ISP but nothing in the firewall that I presume would block this connection. If anyone knows the port I should be checking let me know. I will run WireShark to see if I can find it. In any case, has anyone come across this error failed SSL exception error? 2. I can login to cloud with my master account but when I try to use the artist chat, it shows me as offline and I can’t change the status. I get this circle with a line across icon. See screenshot below. I have used ProTools 2018 on a other Mac system and it worked. I need to confirm if this is in fact a local issue on this system (specs in my signature) or a network related problem. Thank you in advance. Enviado desde mi iPhone utilizando Tapatalk
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——- Ferddy ProTools 12.7 Mac OS10.9.5 Mac Pro 2009 (Cheesegrader) Symphony MKi PCIe Focal Twin6be |
#2
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Re: ProTools 12.7 Cloud Collaboration Problems
Update:
The next day my profile was green and I was able to see the cloud project a client uploaded. I try to open it, ProTools says it is opening and nothing happens. I checked the Project Cache folder and I see what looks like the project’s pointer file. Enviado desde mi iPhone utilizando Tapatalk
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——- Ferddy ProTools 12.7 Mac OS10.9.5 Mac Pro 2009 (Cheesegrader) Symphony MKi PCIe Focal Twin6be |
#3
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Re: ProTools 12.7 Cloud Collaboration Problems
Same here!
Do you know the solution?
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Sebastián Aracena Producer & Guitarist Latin GRAMMY® Winning Musician |
#4
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Re: ProTools 12.7 Cloud Collaboration Problems
No and frankly I’ve given up wasting my time on this version. I do believe it may be related to the age of my computer and PT12.7 so it’s time to take the bandaid out and do a major overhaul of hardware and software.
Enviado desde mi iPhone utilizando Tapatalk
__________________
——- Ferddy ProTools 12.7 Mac OS10.9.5 Mac Pro 2009 (Cheesegrader) Symphony MKi PCIe Focal Twin6be |
#5
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Re: ProTools 12.7 Cloud Collaboration Problems
Quote:
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Sebastián Aracena Producer & Guitarist Latin GRAMMY® Winning Musician |
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