Avid Pro Audio Community
How to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support
|
|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
|
#1
05-20-2020, 07:30 AM
|
|||
|
|||
PT Monthly Subscription Billing Question
I don't have an ASC. How do I contact someone at Avid about a billing problem? I turned off auto renewal because I wanted to pause my monthly subscription, yet my bank account was debited today anyway.
__________________
Ellis Beckwith iMac (mid 2011), Intel Core i5 2.5 GHz, 32GB; Samsung 500Gb SSD, PT 2019.5.0, Avid Control; M-Audio Oxygen 25, Faderport 1 
|
|
#3
05-20-2020, 07:41 AM
|
|||
|
|||
|
Re: PT Monthly Subscription Billing Question
Thank you.
__________________
Ellis Beckwith iMac (mid 2011), Intel Core i5 2.5 GHz, 32GB; Samsung 500Gb SSD, PT 2019.5.0, Avid Control; M-Audio Oxygen 25, Faderport 1
|
|
#5
05-20-2020, 08:06 PM
|
||||
|
||||
|
Re: PT Monthly Subscription Billing Question
Quote:
I was able to find your support case. Upon checking, your on an Annual Subscription which has a one year lock-in period. I've alerted the webstore team to check further on your case. They'll send you an Email soon. Thanks, Tope
|
 |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Subscription Billing Error | Elogical4now | Licensing & Accounts | 3 | 05-03-2020 10:14 AM |
| subscription is on hold after updating my billing info | qtwdabooty | Licensing & Accounts | 2 | 09-13-2018 08:09 PM |
| Billing issue with Monthly Subscription | A-Cee | Licensing & Accounts | 1 | 01-30-2017 12:39 PM |
| My subscription On-Hold due to the re-Billing problem? | geoffrey.mix.that | Licensing & Accounts | 7 | 12-24-2015 10:40 PM |
Linear Mode
