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  #1  
Old 05-08-2018, 10:05 AM
ShikiByakko ShikiByakko is offline
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Default Pro Tools has become unusable for me for years now

Ever since the change from Pro Tools 10 to 11, with the new audio engine, Pro Tools has become almost completely unusable for me.
Ever since this change, the DAW randomly freezes my whole PC, and my only solution is to press the reset button of the whole thing.
And it has become worse and worse. At first it would randomly freeze at some point in the middle of my job, but now, it freezes almost as fast as I start to playback anything.

The way it does it is also very similar. It happens only when playback, and it happens almost always when I'm moving something at the same time the session is playing in the background, thou some times it freezes just by playing the session.

It destroyed my creativity, and I was forced to change DAWs to Studio One, but I still have some good material in Pro Tools which I'm almost completely unable to touch.

At first I though it was maybe my CPU, so I changed it, also changed the memory, changed everything about my PC.
The last thing I thought could be the problem was that I wasn't using a dedicated Audio Interface, so I bought one, and the problem remains.

The problem also appears to happen mostly with a session with a lot of virtual instruments from Native Instruments.

I'm almost just writing this as a way to vent my frustration, because I'm almost 100% sure that this will never get solved.
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  #2  
Old 05-08-2018, 12:08 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Pro Tools freezes so much it is unusable

Are you asking something or just venting as you provided Zero system info so it would be impossble to offer any help to this for anyone. We need sandra report, interface, drivers, os version plus build version, PC all info you get with sandra report which is free to download and istall.

There are soo many things that might be the problem so as we stand now you need to post all the above info.

Start here:

http://duc.avid.com/showthread.php?t=300050
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  #3  
Old 05-08-2018, 12:14 PM
capt kirk capt kirk is offline
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Default Re: Pro Tools freezes so much it is unusable

sorry to hear that, buddy. we have about 12 systems here, rocking all day long, delivering a LOT of professional material, and nary a hiccup.....maybe an AC/spikes problem?
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  #4  
Old 05-08-2018, 12:28 PM
amagras amagras is offline
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Default Re: Pro Tools freezes so much it is unusable

IIRC PT 11 was pretty sketchy, still usable for many. Read post #2 and we'll try to help the best we can.
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  #5  
Old 05-08-2018, 12:59 PM
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TOM@METRO TOM@METRO is offline
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Default Re: Pro Tools freezes so much it is unusable

Right, system info is critical if your looking for help.

Pro Tools runs reasonably well here, day in and day out. No showstoppers.
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  #6  
Old 05-08-2018, 02:10 PM
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mikeyman mikeyman is offline
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Default Re: Pro Tools freezes so much it is unusable

ShikiByakko lets see your Sandra.Do you have all your Virus stuff turned off.And screensaver off and optimizations done?
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  #7  
Old 05-08-2018, 06:48 PM
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albee1952 albee1952 is offline
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Default Re: Pro Tools has become unusable for me for years now

There are many folks here that would like to help, but that's impossible since you have given about 1% of the info we need to offer advice(all we know is, you have a PC)

Look up top of this(and every) DUC page for a link named Help Us Help You. Click that, have a good read, then come back with a Sandra report and the details we need to help. On the bad side, you could easily have an incompatible system(maybe the wrong chipset, mis-matched OS/PT versions, or some other hardware issue). On the good side, it might be something that gets solved by changing out a firewire card, a drive or some other $100 "fix".

I've made a nice living for 9 years now with Pro Tools on a PC, so there is light at the end of the tunnel
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  #8  
Old 05-08-2018, 07:12 PM
leftalive leftalive is offline
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Default Re: Pro Tools has become unusable for me for years now

Have we ever thought about a separate forum, similar to the Moan Zone over at Gearslutz? Might be nice to have a place to collect all the threads where people are just wanting to vent.
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  #9  
Old 05-09-2018, 06:08 AM
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Default Re: Pro Tools has become unusable for me for years now

Based on the the details of the information you have provided ( and being almost 100% sure it will never get solved) , why not just get some other DAW ?
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Last edited by K Roche; 05-09-2018 at 06:23 AM.
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  #10  
Old 05-25-2018, 10:10 AM
ShikiByakko ShikiByakko is offline
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Default Re: Pro Tools has become unusable for me for years now

This post was mainly to vent, because as I said, every single piece of hardware that makes my PC has been changed eve since that problem started to show, so, unless having an ASIO compatible interface is the problem, and not some of the special HD interfaces Avid has, I can be 90% sure it is not a hardware problem.

But here is the Sandra report, so that you stop blaming my hardware:

SiSoftware Sandra

ID
ホスト名 : Advent03
ワークグループ : BITSHIFTLAB

システム
モデル : ASUS All Series ASUS MB
シリアルナンバー : System Ser**********
システムシャーシ : デスクトップ
マザーボード : ASUS MAXIMUS VII RANGER
シリアルナンバー : 1404251********
システム BIOS : AMI (OEM) 3003 10/28/2015
Intel vPro : 9.1.25.1005
トータルメモリー : 16GB DIMM DDR3

プロセッサー
プロセッサ : Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (4C 8T 4.4GHz, 4GHz IMC, 4x 256kB L2, 8MB L3)
ソケット/スロット : FC LGA1150

チップセット
メモリーコントローラ : ASUS Core (Haswell) DRAM Controller 100MHz, 16GB DIMM DDR3 1.87GHz 64-ビット

メモリーモジュール
メモリーモジュール : Corsair CMY16GX3M2A1866C9 8GB DIMM DDR3 PC3-14200U DDR3-1778 (9-9-9-25 4-34-10-5)
メモリーモジュール : Corsair CMY16GX3M2A1866C9 8GB DIMM DDR3 PC3-14200U DDR3-1778 (9-9-9-25 4-34-10-5)

ビデオシステム
モニタ : LG Ultra HD
(3840x2160, 27.2")
ビデオアダプタ : NVIDIA GeForce GTX 960 (8CU 1024SP SM5.2 1.18GHz/1.44GHz, 1MB L2, 4GB 6GHz/7GHz 128-ビット, PCIe 3.0 x16)

グラフィックス プロセッサ
CUDA : NVIDIA GeForce GTX 960 (1024SP 8C 1.18GHz/1.44GHz, 1MB L2, 4GB 6GHz/7GHz 128-ビット)
OpenCL : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.25GHz, 256kB L2, 1.6GB DDR3 1.87GHz 64-ビット, インターナル グラフィックス)
OpenCL : NVIDIA GeForce GTX 960 (1024SP 8C 1.18GHz/1.44GHz, 128kB L2, 4GB 6GHz/7GHz 128-ビット)
D3D 11 : NVIDIA GeForce GTX 960 (1024SP 8C 1.18GHz/1.44GHz, 1MB L2, 4GB 6GHz/7GHz 128-ビット)
D3D 11 : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.25GHz, 512kB L2, 128MB DDR3 1.87GHz 64-ビット, インターナル グラフィックス)
OpenGL : GeForce GTX 960/PCIe/SSE2 (4GB)

ストレージデバイス
Crucial_CT256MX100SSD1 (256GB, SATA600, 2.5", SSD, OPAL, SED) : 238GB (C:)
WDC WD10EZEX-00BN5A0 (1TB, SATA600, 3.5", 7200分当たりの回転数) : 932GB (E:) (F:)
TOSHIBA MD04ACA400 (4TB, SATA600, 3.5", 7200分当たりの回転数) : 4TB (D:) (J:) (R:) (T:)
HL-DT-ST BD-RE BH14NS48 (SATA150, BD-RE, DVD+-RW, CD-RW) : 該当しない (G:)

論理 ストレージデバイス
Recovery : 300MB (NTFS, 4kB) @ Crucial_CT256MX100SSD1 (256GB, SATA600, 2.5", SSD, OPAL, SED)
ハードディスク (C:) : 237GB (NTFS, 4kB) @ Crucial_CT256MX100SSD1 (256GB, SATA600, 2.5", SSD, OPAL, SED)
ハードディスク : 508MB (NTFS, 4kB) @ Crucial_CT256MX100SSD1 (256GB, SATA600, 2.5", SSD, OPAL, SED)
Samples (E:) : 391GB (NTFS, 4kB) @ WDC WD10EZEX-00BN5A0 (1TB, SATA600, 3.5", 7200分当たりの回転数)
Programs (F:) : 541GB (NTFS, 4kB) @ WDC WD10EZEX-00BN5A0 (1TB, SATA600, 3.5", 7200分当たりの回転数)
Media (D:) : 977GB (NTFS, 4kB) @ TOSHIBA MD04ACA400 (4TB, SATA600, 3.5", 7200分当たりの回転数)
Programs 2 (R:) : 977GB (NTFS, 4kB) @ TOSHIBA MD04ACA400 (4TB, SATA600, 3.5", 7200分当たりの回転数)
Trash (T:) : 977GB (NTFS, 4kB) @ TOSHIBA MD04ACA400 (4TB, SATA600, 3.5", 7200分当たりの回転数)
Games (J:) : 796GB (NTFS, 4kB) @ TOSHIBA MD04ACA400 (4TB, SATA600, 3.5", 7200分当たりの回転数)
ハードディスク : 96MB (FAT32, 1kB) @ Crucial_CT256MX100SSD1 (256GB, SATA600, 2.5", SSD, OPAL, SED)
CD-ROM/DVD (G:) : 該当しない @ HL-DT-ST BD-RE BH14NS48 (SATA150, BD-RE, DVD+-RW, CD-RW)

周辺デバイス
LPC ハブ コントローラ 1 : ASUS 9 Series Chipset Family Z97 LPC Controller
オーディオデバイス : ASUS Core (Haswell) HD Audio Controller
オーディオデバイス : MSI High Definition Audio Controller
オーディオコーデック : nVidia 0072
ディスクコントローラ : ASUS 9 Series Chipset Family SATA Controller [AHCI Mode]
USB コントローラ 1 : ASUS 9 Series Chipset Family USB xHCI Controller
USB コントローラ 2 : ASUS 9 Series Chipset Family USB EHCI Controller #2
USB コントローラ 3 : ASUS 9 Series Chipset Family USB EHCI Controller #1
システム SMBus コントローラ 1 : Intel ICH SMBus

プリンタ と FAX
プリンタ : Send to Microsoft OneNote 16 Driver (1200x1200, カラーレンダリング)
プリンタ : Microsoft XPS Document Writer v4 (600x600, カラーレンダリング)
プリンタ : Microsoft Print To PDF (600x600, カラーレンダリング)
FAX : Microsoft Shared Fax Driver (200x200)

ネットワークサービス
ネットワークアダプタ : Hyper-V Virtual Ethernet Adapter #5 (イーサネット)
ネットワークアダプタ : Intel(R) Ethernet Connection (2) I218-V (イーサネット, 1Gbps)
ネットワークアダプタ : Hyper-V Virtual Ethernet Adapter #3 (イーサネット)
ネットワークアダプタ : Hyper-V Virtual Ethernet Adapter #2 (イーサネット)
ネットワークアダプタ : Hyper-V Virtual Ethernet Adapter (イーサネット)
ネットワークアダプタ : Hyper-V Virtual Ethernet Adapter #4 (イーサネット)

オペレーティングシステム(OS)
Windows システム : Microsoft Windows 10 プロフェッショナル 10.0.17134
プラットフォーム コンプライアンス : x64

パフォーマンス向上のヒント
警告 2513 : TPMが検出されません。いくつかのセキュリティ機能は使用できません。
ヒント 2 : Tipsをダブルクリックするか、Tipsを選択してEnterを押すと、詳細が表示されます。


OS isn't the problem, unless having Windows as OS is a problem, since I've been having this problem with Windows 7, Windows 8, Windows 8.1, Windows 8.1 Update, Windows 10 TH1, Windows 10 TH2, Windows 10 RS1, Windows 10 RS2, Windows 10 RS3 and Windows 10 RS4.

I've tried having a 100% clean Windows with just Pro Tools installed, without any extra USB, without any extra PCI-E card, and the problem persists.

I'm sure this is either a Plugin problem, as I said with Native Instruments, a Workflow problem, in which for some reason the way I use the software results in crashes, or something along those lines, which is almost completely out of my control, and I'm completely unable to know the exact reason why this happens.

To the people saying I should get another DAW, if you even read my post, I said I already have, but the problem is, I have unfinished projects in Pro tools, which I've been unable to even render out of Pro tools because it crashes before I can do it.
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