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#1
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Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
Ive just installed 2 new avid S1's on my 2010 Mac Pro tower[10.13.6 High Sierra,2 x 3.33 GHz 6-Core Intel Xeon] with both units to one netgear ethernet switch to port 1.
PT 2020.3 ultimate HDX [current version] Eucontrol 20.1. for one the audio meters on S1's are sluggish.they stick and are generally unresponsive. as soon as I go past 12 tracks the whole PT system is jerky, delay in changing outputs. plug ins launch but immediately disappear.I also try shift launch,they stay on screen a little longer then collapse again. track 12 fader pops up randomly and won't collapse. if I delete tracks back to 11 tracks its fine. I thought running S1/ Eucon was going to kill my Fader port 16 but something is way off.the Faderport is way more responsive and glitch free. my rig is a mess now. I reinstalled the eucon 20.1 app and PT 2020.3 twice, power cycled units etc also PT won't see the S1's,if they're powered up before I launch PT, I basically have to turn on the S1's after the PT session has launched I called avid support and was disconnected twice then got a guy telling me someone might call me back..when?!! he would not say. please please I don't want to go back to that crippled faderport 16. |
#2
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
FWIW, I had 3, yes 3, defective S1s in row. Two had the "Track 4 automation defect" and one would not even power-on. Got replacements direct from Avid and they're working fine. I'm on High Sierra 10.13.4; Trash Can Mac; PT 2019.10.
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#3
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
Quote:
I'm thinking about buying an S1 but am now hesitant after reading your post. Do you know if there was a bad batch of S1's by way of serial numbers or something that I can ask the store before I make the purchase? Thanks, TJ
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TJ PT2023 on 2023 Mac Studio M2 Ultra Apollo X8P & Twin Quad Mk2, UAD Octo Satellite, Avid Dock, Avid S1, Console 1, Digi002, 2016 MacBook Pro running PT2020 |
#4
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
Quote:
and really snappy with Logic X 10.5 |
#5
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
Thanks @roundbadge for the reply. I think I will go ahead and get one right now as I see one store has increased the price in Canada possibly because of the increase in exchange rate. Another store has offered me a small discount so I might as well pick it up now and deal with the bad 3rd party chip that Eddie had mentioned in another thread if the unit I get happens to have it.
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TJ PT2023 on 2023 Mac Studio M2 Ultra Apollo X8P & Twin Quad Mk2, UAD Octo Satellite, Avid Dock, Avid S1, Console 1, Digi002, 2016 MacBook Pro running PT2020 |
#6
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
I'm having a similar issue, but the encoder that's malfunctioning is #3. I have two S1's and thankfully only one seems to be a problem. I opened a case with avid on 11/19, it's 12/8 now. Looking for any help I can get to move forward.
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#7
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
Please let me know your case number?
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#8
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Re: Pro Tools 2020.3 Ultimate and Avid S1/Eucontrol 20.1 problems
Hi Eddie, thanks!
Here's the number: 04287347 |
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