"Access Violation" crash in 8.0.3 (not pr)

[huzzam]

I've been working on a very simple project: two mono & one stereo audio tracks, a few playlists in each of the mono ones, minimal plugins (a few McDSP compressors & AC1 floating around). When I try to save, I get the following error:

"Could not complete your request because An access violation has occurred.."

(yep, that's the same capitalization & punctuation, btw. Digi, you might need a new proofreader

After this I can try to quit Pro Tools, which will ask if I want to save changes. Saying "yes" sends me back to the "access violation" error. Saying "no" leads to Pro Tools crashing.

My specs:
PT LE 8.0.3 (release version) ~ Mbox 2 Pro
Macbook core2duo 2.0gHz, 4gb ram
one firewire HD for audio data (OWC, Oxford 934 chipset, FW400) between Macbook & Mbox

Any thoughts?
thanks
peter jaques

[djsubs]

Same problem here

2x2.93 GHz Quad Core Xeon
8 Gb 1066 MHz DDR3

[DigiTechSupt]

Typically the fix for random assertion errors is to trash prefs and databases, per the instructions in the General Troubleshooting thread...

[right beside]

This happened to me once. Something went awry with one of the files in a playlist. I tried to switch to that playlist and I got that error and had to quit without saving. Then when I tried to open the session again, I got that error and it wouldn't let me open it. And then in all my other sessions, all fade files were off line. Trashing prefs and databases reset it all, but I still couldn't open the session that gave me there error, and when I tried and got the same error, all my fades in all sessions were offline again. I had to trash prefs and databases again, create a new session, and import all the audio (except the bad file)from the original session.
Trashing prefs is part of the solution but I still don't know why it occurred in the first place and I still lost a file.

[n_k_rock]

I just updated to 8.0.3 on a new iMac i7 and am getting the same error and PT has been starting to crash soon after a few of these error messages.

I've trashed pref's and data bases. All procedures in General Troubleshooting have been done.

Much of these sessions were done in 7.4.2--??? a problem?

[n_k_rock]

Here's the Apple Report just after uninstalling and then reinstalling 8 and then again updating to 8.0.3:

Process: Pro Tools LE [190]
Path: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Identifier: com.digidesign.ProToolsLE
Version: 8.0.3 (8.0.3f249)
Code Type: X86 (Native)
Parent Process: launchd [121]

Date/Time: 2009-12-28 23:10:04.794 -0600
OS Version: Mac OS X 10.6.2 (10C2234)
Report Version: 6

Interval Since Last Report: 822601 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 7598 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: D1E1BF11-F54A-4129-9DAE-1C6F9EA65D19

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x900a4732 __kill + 10
1 libSystem.B.dylib 0x900a4724 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9013798d raise + 26
3 libSystem.B.dylib 0x9014da44 abort + 93
4 libstdc++.6.dylib 0x97a88fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x97a8717a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x97a871ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x97a872b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...gn.framework.CoreFoundation 0x00358883 Sys_MachExceptionHandler::Init() + 1951
9 libobjc.A.dylib 0x92be9edd objc_msgSend + 29
10 com.apple.CoreFoundation 0x97355717 CFAttributedStringSetAttribute + 343
11 com.digidesign.framework.DFW 0x024bbb58 DFW_CocoaUtils::CreateDFWImageRefFromNSImageCopy(N SImage*) + 1428
12 com.digidesign.framework.DFW 0x0246725b DFW_PainterQuartz::GetCTLineRefFromString(char const*) + 269
13 com.digidesign.framework.DFW 0x024673dd DFW_PainterQuartz::MeasureStringWidth(std::string const&) + 27
14 com.digidesign.framework.DFW 0x0249d999 TNumericEntryText::GetStringWidth(std::string const&) + 133
15 com.digidesign.framework.DFW 0x0249df6c TNumericEntryText::ImageText(short, short, _CRect&) + 1478
16 com.digidesign.framework.DFW 0x0249ca4a TNumericEntryText:raw(VRect const&) + 1340
17 com.digidesign.framework.DFW 0x023afd0f TView::HandleDraw(VRect const&) + 159
18 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
19 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
20 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
21 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
22 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
23 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
24 ...gidesign.framework.ProTools 0x0143607c LaunchProTools + 139592
25 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
26 com.digidesign.framework.DFW 0x023afe61 TView::HandleDraw(VRect const&) + 497
27 com.digidesign.framework.DFW 0x02478f06 DFW_PainterOpenGL::SetPenMode(EPenMode) + 33094
28 com.apple.AppKit 0x96905b6c -[NSView _drawRect:clip:] + 3721
29 com.apple.AppKit 0x96903238 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 2217
30 com.apple.AppKit 0x96903c32 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 4771
31 com.apple.AppKit 0x969027cb -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 265
32 com.apple.AppKit 0x968ff111 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVi sibleRectForView:] + 3309
33 com.apple.AppKit 0x9685fd6e -[NSView displayIfNeeded] + 818
34 com.apple.AppKit 0x96829094 -[NSWindow displayIfNeeded] + 204
35 com.apple.AppKit 0x9685a5aa _handleWindowNeedsDisplay + 696
36 com.apple.Foundation 0x9260696c __NSFireTimer + 141
37 com.apple.CoreFoundation 0x972feedb __CFRunLoopRun + 8059
38 com.apple.CoreFoundation 0x972fc864 CFRunLoopRunSpecific + 452
39 com.apple.CoreFoundation 0x972fc691 CFRunLoopRunInMode + 97
40 com.apple.HIToolbox 0x98e5df6c RunCurrentEventLoopInMode + 392
41 com.apple.HIToolbox 0x98e5dd23 ReceiveNextEventCommon + 354
42 com.apple.HIToolbox 0x98fe5c26 _AcquireNextEvent + 54
43 com.apple.HIToolbox 0x98fdb968 RunApplicationEventLoop + 228
44 com.digidesign.framework.DFW 0x024d8317 DFW_EventLoop::RunApplicationEventLoop() + 11
45 com.digidesign.framework.DFW 0x023ca487 TApplication::Run() + 45
46 ...gidesign.framework.ProTools 0x0141454c LaunchProTools + 1560
47 com.digidesign.ProToolsLE 0x0000a2a9 0x1000 + 37545
48 com.digidesign.ProToolsLE 0x0000ab38 0x1000 + 39736
49 com.digidesign.ProToolsLE 0x00004f4f 0x1000 + 16207
50 com.digidesign.ProToolsLE 0x00004e7d 0x1000 + 15997

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9006a0ea kevent + 10
1 libSystem.B.dylib 0x9006a804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x90069cc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x90069a68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x900694f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x90069336 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x90043916 semaphore_wait_trap + 10
1 ...idesign.framework.digitrace 0x047506b7 XThreads_RawEvent::Wait(unsigned long) + 39
2 ...idesign.framework.digitrace 0x04753e61 CWriteBehinder:oWriteBehind() + 47
3 ...idesign.framework.digitrace 0x04753fab CWriteBehinderThread::StartWriteBehinder() + 21
4 ...idesign.framework.digitrace 0x04754101 XThreads_RawThread::TaskEntryPoint(void*) + 19
5 libSystem.B.dylib 0x90070fbd _pthread_start + 345
6 libSystem.B.dylib 0x90070e42 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x900438da mach_msg_trap + 10
1 libSystem.B.dylib 0x90044047 mach_msg + 68
2 ...gn.framework.CoreFoundation 0x00357f39 Sys_Random::Sys_Random() + 133
3 libSystem.B.dylib 0x90070fbd _pthread_start + 345
4 libSystem.B.dylib 0x90070e42 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x900438da mach_msg_trap + 10
1 libSystem.B.dylib 0x90044047 mach_msg + 68
2 com.apple.CoreFoundation 0x972fd77f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x972fc864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x973027a4 CFRunLoopRun + 84
5 com.digidesign.framework.DAE 0x030f7884 FicIsAlive + 800
6 libSystem.B.dylib 0x90070fbd _pthread_start + 345
7 libSystem.B.dylib 0x90070e42 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x9004f86a ioctl + 10
1 ...n.framework.PlatformSupport 0x028ee957 CSyncPrim_Semaphore_DalImp::Acquire(unsigned long long) + 65
2 ...n.framework.PlatformSupport 0x028f7808 CSyncPrim_AutoResetEvent_Imp::Acquire(unsigned long long) + 42
3 com.digidesign.framework.DAE 0x03175941 FicReportExternalEvent + 151064
4 ...gn.framework.CoreFoundation 0x00336fac Sys_RawThreadTask::Run() + 36
5 ...gn.framework.CoreFoundation 0x00354782 Sys_RawThread::ThreadIDsAreEqual(void*, void*) + 48
6 ...n.framework.PlatformSupport 0x028eed5f CTask_Imp::MacOSXMasterThreadProc(void*) + 121
7 libSystem.B.dylib 0x90070fbd _pthread_start + 345
8 libSystem.B.dylib 0x90070e42 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x90043922 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9007145c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x900ba503 pthread_cond_wait + 48
3 ...ickTimeComponents.component 0x95e61443 jpegdecompress_MPLoop + 79
4 libSystem.B.dylib 0x90070fbd _pthread_start + 345
5 libSystem.B.dylib 0x90070e42 thread_start + 34

from here it repeats the same as Thread 6

does that help anybody?

For the love of god please help!!!

[n_k_rock]

I may have just resolved this Access Violation issue by creating new sessions and importing Session Data from the older sessions that were crashing. Seems to be stable after doing this with two sessions so far. Will post again if fully stable.

[n_k_rock]

Nope--I spoke too soon. It seems more stable, but eventually the session still ends up crashing. But I haven't noticed any access violation errors. It now just out-of-the-blue crashes...

ANY IDEAS??

[huzzam]

I'm still having little luck myself. 8.0.3 is proving even less stable than 8.0.3pr... I think it's time to try a fresh Leopard install & see if that works better than Snow Leopard...

~Peter in Oakland

[DigiTechSupt]

I'm having this looked into...hopefully we'll have something for you soon.

Can anyone experiencing this please use the Tech Support Utility from the General Troubleshooting thread to generate and post an installed plug-in version list? I have a feeling this may be plug-in related...