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  #11  
Old 09-09-2014, 11:18 PM
Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,818
Default Re: Ilok key says its owned by another user.

Quote:
Originally Posted by cruzboyy View Post
IM having the same problem I am so close to my software can someone help me too
Your iLok account shows the license installed on your iLok. It's the same ilok User ID that you entered when you registered today.
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  #12  
Old 09-09-2014, 11:47 PM
Touchwood Studios Touchwood Studios is offline
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Join Date: Oct 2003
Posts: 870
Default Re: Ilok key says its owned by another user.

I had this exact problem a few months ago.
Try this
Create a new admin user
delete ILM
download & Install new ilok drivers (even if you just did it do it again)
Download & Install new ILM
Log on to your ilok account.
FWIW - you should name your ilok exact what your user id is that way you will never forget it too...

Don't know if will help you but it fixed me up.
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  #13  
Old 10-12-2014, 01:04 AM
muffinwilly muffinwilly is offline
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Join Date: Oct 2014
Location: austria
Posts: 2
Default Re: Ilok key says its owned by another user.

same problems here! please help! tried all possibilities, but nothing helps!
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  #14  
Old 10-12-2014, 01:16 AM
Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,818
Default Re: Ilok key says its owned by another user.

Quote:
Originally Posted by muffinwilly View Post
same problems here! please help! tried all possibilities, but nothing helps!
I'm not sure you are logging into the correct iLok account. It looks like you created an account and activated Pro Tools Express on that account in July.

See the Private Message I sent you.
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  #15  
Old 10-22-2014, 11:20 AM
Brikfro Brikfro is offline
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Join Date: Oct 2014
Location: Blackwood (GB)
Posts: 2
Default Re: Ilok key says its owned by another user.

Hi there,

Am having exactly the same problem, i must have some how created two accounts although i don't see how but it's obvious there are two accounts and well connecting to the server keeps popping up every time i try to sign in and the ilok icon on the left highlights stating owned by another user. some assistance would be most welcomed.
Tahnks
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  #16  
Old 10-22-2014, 11:31 AM
Brikfro Brikfro is offline
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Join Date: Oct 2014
Location: Blackwood (GB)
Posts: 2
Default Re: Ilok key says its owned by another user.

Hi Bruce,

Am having the same problem and for a while now i've been looking for a way to sort out the problem but no luck. am hoping you can help or even redirect me.
Kind regards and thanks
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  #17  
Old 10-22-2014, 02:25 PM
Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,818
Default Re: Ilok key says its owned by another user.

Quote:
Originally Posted by Brikfro View Post
Hi there,

Am having exactly the same problem, i must have some how created two accounts although i don't see how but it's obvious there are two accounts and well connecting to the server keeps popping up every time i try to sign in and the ilok icon on the left highlights stating owned by another user. some assistance would be most welcomed.
Tahnks
Need more info, see the Private Message I sent you.
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  #18  
Old 10-22-2014, 09:26 PM
SullecramYnot SullecramYnot is offline
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Join Date: Oct 2014
Location: Chicago
Posts: 1
Default Re: Ilok key says its owned by another user.

...hey new user, and I'm experiencing the same, slightly different circumstances, but the same error In ILM...would greatly appreciate you assistance as this seems to be the only place on the entire web that is even talks about the issue. #helpPlease

Thanks well in advance!
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  #19  
Old 10-22-2014, 09:41 PM
Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,818
Default Re: Ilok key says its owned by another user.

Quote:
Originally Posted by SullecramYnot View Post
...hey new user, and I'm experiencing the same, slightly different circumstances, but the same error In ILM...would greatly appreciate you assistance as this seems to be the only place on the entire web that is even talks about the issue. #helpPlease

Thanks well in advance!
Need more info, see the Private Message I sent you.
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  #20  
Old 11-07-2014, 09:08 PM
kaniitooh kaniitooh is offline
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Join Date: Nov 2014
Location: virginia
Posts: 1
Default Re: Ilok key says its owned by another user.

can anybody help me how to register a 2nd generation ilok i bought pro tools 9.0 pre owned and i already transferred the license to my account but i can't activate it because the ilok says i pre owned i have 2 of them and both say the samething plz help
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