Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 10

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-30-2012, 02:57 AM
Moviesound Moviesound is offline
Member
 
Join Date: Jun 2009
Posts: 175
Default How to access Avid Support Contract

I bought the Avid Support Contract as part of my PT10 upgrade, but never got any confirmation of this. I can't find anything on my old emails and nothing shows when I log into my Avid account. How the heck do I use what I've paid for?
Reply With Quote
  #2  
Old 06-30-2012, 03:19 AM
Emcha_audio's Avatar
Emcha_audio Emcha_audio is offline
Moderator
 
Join Date: May 2010
Location: Montréal, canada
Posts: 6,226
Default Re: How to access Avid Support Contract

if I remember right, your asc only last 30 days on purchase or something like that from the date you register the product.

It will be in the same email that you had to register with on the avid website. Although it may have fallen into the spam folder, so better check there too.
__________________
Manny.

#BOYCOTTTUSPRODUCTS

just not Pro tools and compatible plugins...
Reply With Quote
  #3  
Old 06-30-2012, 03:26 AM
Moviesound Moviesound is offline
Member
 
Join Date: Jun 2009
Posts: 175
Default Re: How to access Avid Support Contract

No, I paid for a years contract
Reply With Quote
  #4  
Old 06-30-2012, 09:09 AM
Emcha_audio's Avatar
Emcha_audio Emcha_audio is offline
Moderator
 
Join Date: May 2010
Location: Montréal, canada
Posts: 6,226
Default Re: How to access Avid Support Contract

OH, well if you have your asc number, just go on the website and call the number for tech support.
__________________
Manny.

#BOYCOTTTUSPRODUCTS

just not Pro tools and compatible plugins...
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Will (Avid/M-Audio) Pro Tools MP 9 support Avid Vocal Studio: Producer USB Microphone XDosShane Pro Tools Software (Win) 0 02-04-2012 09:17 PM
Dear Avid customer support! Would you please answer my both avid support cases Ale Pro Tools HDX & HD Native Systems (Mac) 0 11-24-2011 01:56 PM
Avid tech support please answer - access violation??!! DrFord Pro Tools TDM Systems (Mac) 5 04-15-2011 12:45 AM
Getting hardware repaired from Avid direct, how to reach a human without contract. Mr.Ed Pro Tools TDM Systems (Mac) 15 01-26-2011 08:26 AM
Support Update: Avid Support Codes - Effective July 31, 2010 Avid General Announcements 0 07-31-2010 11:55 AM


All times are GMT -7. The time now is 05:18 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com