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  #1  
Old 06-04-2019, 03:18 AM
Bulley Bulley is offline
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Default Can't close Pro Tools

Whenever I try to close down Pro Tools it restarts automatically. Tried trashing prefs but still does it.


Latest version but did it on the previous one as well.



Any ideas?
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  #2  
Old 06-04-2019, 07:05 AM
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junkgear junkgear is offline
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Default Re: Can't close Pro Tools

Is there any Windows error message? Sometimes when an app crashes, Windows will try and restart it.
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  #3  
Old 06-04-2019, 07:13 AM
Bulley Bulley is offline
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Default Re: Can't close Pro Tools

Quote:
Originally Posted by junkgear View Post
Is there any Windows error message? Sometimes when an app crashes, Windows will try and restart it.

No error message. If I close Pro Tools as soon as it reboots it's fine, if I leave it a minute or so then it will try to restart if I close it.
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  #4  
Old 07-16-2019, 05:43 AM
theposterkid theposterkid is offline
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Default Re: Can't close Pro Tools

I am experiencing the same issues. I close a session, and quit Pro Tools, and it immediately starts again. I have a MCU Pro and two MCU XT Pro’s connected and a Motu 16A connected via usb.

I get the same issue on 2018.12, 2019.5, and 2019.6, I have tried them all.

This is a new computer build. It only starts to happen after Windows Updates occur. In an attempt to fix this issue I did a fresh Windows install. I spent the afternoon installing plugins and driver for the Motu, and PT. The problem did not occur. I created a system restore point before the Windows updates. Windows updated, then the problem came back. I restored from my restore point, but the problem persists.
No Windows error messages.

Windows 10 Home build 1809. OS build 17763.107
Intel Core i5-9600k
32gb ram

Last edited by theposterkid; 07-16-2019 at 06:22 AM. Reason: Providing more specifics
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  #5  
Old 07-16-2019, 11:54 AM
theposterkid theposterkid is offline
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Default Re: Can't close Pro Tools

Changing the playback engine to Windows Audio Device with my display monitor selected as the output has no bearing on the problem. Pro Tools still reopens itself. However, I have found that when I unplug my MOTU 16A usb cable and restart PT, it restarts itself LESS often. It almost makes it seem like the problem is gone. But after a few times of successfully closing and re-opening Pro Tools, without it opening itself back up, it eventually did it again even without the MOTU 16A connected.
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Last edited by theposterkid; 07-16-2019 at 12:32 PM. Reason: more testing
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  #6  
Old 08-11-2019, 11:00 AM
hbhunt hbhunt is offline
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Default Re: Can't close Pro Tools

I am having the same issue with Pro tools restarting itself. Never had this problem until I installed 2019.6 on my Windows 10 machine. When I startup and then open Pro Tools to work the first time I close it down it will restart itself. After that it works as it should.

I am using an Apollo interface. No error messages at all.
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  #7  
Old 08-12-2019, 10:13 AM
Bulley Bulley is offline
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Default Re: Can't close Pro Tools

Yep, I'm still having this problem, if anything it's worse, it used to be that if I closed it as soon as it opened I'd be okay but now it restarts itself everytime.
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  #8  
Old 08-13-2019, 11:04 AM
Jacbert Jacbert is offline
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Default Re: Can't close Pro Tools

Me too!! Started with 2018 something.. I suspect Windows 10...
Very annoying and frustrating.

Jacbert..
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  #9  
Old 09-10-2019, 07:23 AM
theposterkid theposterkid is offline
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Default Re: Can't close Pro Tools

...it's still doing it. Very frustrating.
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  #10  
Old 09-11-2019, 10:16 AM
mandal mandal is offline
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Default Re: Can't close Pro Tools

Midi-related?
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Win10 Home (64-bit), Native OMNI PCIe, Pro Tools Ultimate 2019.6, i7 processor, 16GB RAM, Samsung SSD 840 EVO (system disk), Siemens SSD840 PRO (session disk), Dell 43" 4K LED P4317Q
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