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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
11-12-2014, 03:20 AM
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Lost Old Digidesign account
I purchased a Protools LE 8 sometime ago. I registered it with the Digidesign website. With all the changes that took place I cannot remember my old Digidesign account info. The email address I used at the time was <removed> I have a new Avid account now with the email <removed> . I am going to upgrade from LE to Protools 11. I have the original software, box and the MBox2
Micro. I know I would have no problems upgrading but I would have liked to have the accounts linked. Any suggestion? 
Last edited by DigiTechSupt; 11-12-2014 at 06:28 AM. Reason: Removed email addresses to maintain privacy. -JC 
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#5
11-12-2014, 06:26 AM
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Re: Lost Old Digidesign account
I started a support case for this so you should hear from a rep soon to help resolve this.
(I also removed your email addresses from this thread - not a great idea to post your email address in public.) Regards, JC
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