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#11
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Re: Where's My Free Pro Tools 11 Upgrade?
Still no email about the free upgrade to 11. Should have come though by now yep?
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#12
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Re: Where's My Free Pro Tools 11 Upgrade?
Untested by Avid:
Pro Tools 11 System Requirements > Pro Tools 11.0 Approved Audio Interfaces and Peripherals But if you look around on this Pro Tools 11 forum, you should find some feedback from other 002 owners that have tried it with the PT 11 trial version or upgraded to 11. Quote:
Pro Tools 11 System Requirements > Pro Tools 11.0 Approved Audio Interfaces and Peripherals Quote:
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#13
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Re: Where's My Free Pro Tools 11 Upgrade?
Quote:
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#14
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Re: Where's My Free Pro Tools 11 Upgrade?
Unfortunately I still haven't recieved an email for my free student upgrade to Pro Tools 11.
I purchased PT10 in January 2012 and on My Avid is says "Licenses: Pro Tools 10.0 for Students" Can someone please help me? Thanks in advance! |
#15
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Re: Where's My Free Pro Tools 11 Upgrade?
Quote:
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#16
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Re: Where's My Free Pro Tools 11 Upgrade?
Quote:
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#17
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Re: Where's My Free Pro Tools 11 Upgrade?
Hi, I am having the same problem here as well. I bought Pro Tools in November of 2012 and I still have not received my upgrade email.
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MacBook Pro Mid 2012, Intel Core i7 2.3GHz Quad Core (Multi-threaded), 8GB DDR3 RAM, 750GB Hard Drive 7200 RPM, Intel HD4000 384 MB and NVIDIA GeForce GT 650M 512 MB Graphics Card, OS X 10.8.4 (12E55) Mountain Lion. Pro Tools 10, Focusrite 2i2 Audio Interface. Trombonist, Composer, Copyist, Orchestrator, Arranger, Audio Engineer Christian Allan Ramirez |
#18
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Re: Where's My Free Pro Tools 11 Upgrade?
Quote:
Product: Pro Tools 10.0 for Institutions Purchased: Nov 08, 2012 I would recommend filing a support case with customer service to sort it out as it says in the first post in this thread: Where's My Free Pro Tools 11 Upgrade? If you are able to provide a receipt, that will help considerably. |
#19
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Re: Where's My Free Pro Tools 11 Upgrade?
Hi there,
I have just tried the case form link above, however when I click 'send' it takes me to 'force.com' and tells me: "Authorization Required You must first log in or register before accessing this page. If you have forgotten your password, click Forgot Password to reset it." pls somebody help me ! |
#20
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Re: Where's My Free Pro Tools 11 Upgrade?
I submitted a support ticket this afternoon because I was eligible for the upgrade, and I also received a verification code - but the code didn't work since it was already used before.
Strange enough the email contained the following: Regarding Product: Pro Tools 10 Student LE Cross-Grade It appears that Avid is trying to send me a PT 10 licence instead of a PT 11 licence. I submitted a new support ticket, but I just want to make sure that I'll be receiving the correct code and will have access to PT 11. Is it possible to investigate this? Thanks!
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________________________________________ CPU: AMD Phenom X4 - 9850 (Black Edition) Memory: 8 GB DDR2 Video: ATI Radeon HD4850 CrossFire OS: Windows 7 Home Premium x64 FW: Texas Instrumentes Compliant Platform: Protools LE - v8.0.1 Audio: Digi 002 (Controller Version) Fav music: Death Metal! |
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