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Old 05-28-2019, 09:15 PM
Darryl Ramm Darryl Ramm is offline
Join Date: Nov 2010
Location: USA
Posts: 13,053
Default Re: Ctrl Key Doesn't Work

Originally Posted by chrismeraz View Post
Can anyone help me out? I'm still struggling with this. Not having basic copy and paste shortcuts is killing me, never mind switching between mix and edit views!
Unfortunately I suspect we've pretty much run out of ideas.

What did the Windows 10 keyboard viewer show you? Did it recognized all the keys being pressed, and had the same behavior when you used the on-screen keyboard using the mouse to click on the screen buttons?

I've had a high-end mechanical keyboard that had a hairline crack in the PCB. Depending on how you used it, pressed some keys etc. some other keys nearby (or well in a line across the keyboard following the crack direction) to the one pressed would not work. And that's why I wanted you to check all the keypresses are registering with the keyboard viewer while trying the key combinations.

And/or just try another keyboard.

Check you don't have any third party keyboard mapping utilities installed. maybe something was installed with some other software or somebody else (client in the studio?) might have installed something.

If none of that helps then I'd find/make a spare disk partition and do a full clean install of Windows, Pro Tools and ILM and test.
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Old 05-31-2019, 12:02 PM
chrismeraz chrismeraz is offline
Join Date: Jun 2006
Posts: 320
Default Re: Ctrl Key Doesn't Work

Thanks Darryl. Yes, keyboard works fine. I contacted Avid but they also don't know - looks like I'll be reinstalling the OS this week.

I have to reinstall the OS several times per year for weird problems like this. It takes days to get everything back to normal. I'm under the impression it isn't like that with Mac - do you think it's true?
Windows 10
Apollo 8
Pro Tools Native
i7 8700K, 32GB RAM

Last edited by chrismeraz; 05-31-2019 at 12:23 PM.
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Old 05-31-2019, 12:58 PM
ChuckS ChuckS is offline
Join Date: Nov 2005
Posts: 1,139
Default Re: Ctrl Key Doesn't Work

Did you try uninstalling the Keyboard device in Device Manager or remove it in Devices and Printers? Right click on the device, then uninstall or remove it. On system restart it will reinstall and reconfigure the keyboard. Maybe worth a shot.
PT 2019.5 DP 10.01 VEP 7.x Komplete Audio6 HP Envy 8G i7 Quad Laptop Win10 (x64 1903)
PT 2019.5 DP 10.01 VEP 7.x 828mkII ADA8200 MTP-AV 2011 Mac Mini i7 Quad High Sierra.6 (end of the OS road for the 2011 Mini)
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