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  #121  
Old 05-21-2012, 01:47 PM
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DigiTechSupt DigiTechSupt is offline
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Post Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

Pro Tools 10.2 has fixed this in all repro cases for us.

http://avid.force.com/pkb/articles/d...ls-10-2-Update
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  #122  
Old 05-21-2012, 02:01 PM
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TOM@METRO TOM@METRO is offline
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Default Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

^^^ What he said ^^^

Same here. I no longer get the buffer change crashes.
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  #123  
Old 05-21-2012, 03:28 PM
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Default Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

Quote:
Originally Posted by izzi63 View Post
The DUC link you provided says “Verify that Pro Tools 10.0-10.1.3 is installed on your system.”

Yet, on page 6 of the 10.2 Installation Guide, it says “If you are upgrading Pro Tools, be sure to uninstall any lower version of Pro Tools from your computer.”

So, which is it?

I hope to God I don't have to uninstall! I have the PTIEP, TL Space, etc... installed and would be furious If I have to install those again!

Thanks...
You don't need to uninstall or reinstall anything. Simply running the installer for 10.2.0 worked well for me.
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  #124  
Old 05-21-2012, 04:25 PM
dwg dwg is offline
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Default Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

i don't see how the reasonable suggestion of uninstalling any earlier version of Pro Tools and then installing the latest version infers that you would also need to uninstall your plug-ins and sample content. just seems like it would make for a clean install of the latest version of the application. on mac, the uninstaller makes this pretty clear, and on windows you have to uninstall all plug-ins and their content independently of Pro Tools.
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  #125  
Old 05-21-2012, 07:17 PM
RokVox RokVox is offline
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Default Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

Digi Tech Support,

So, which Pro Tools Uninstaller option am I choosing... Safe or Clean?

I also have the Pro Tools Instrument Expansion Pack (PTIEP) & TL Space Native installed. Do I have to re-install this software after running the 10.2 uninstaller/installer?

Thanks...

----------------------------------------------------------------------------------------------------------------------------------------------
MacBook Pro 17-inch (Early 2011), 2.2 GHz Quad-core Intel Core i7, 8GB SDRAM, 500GB Serial ATA Drive @ 7200 RPM, Lion 10.7.4, Pro Tools 10.1.3
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  #126  
Old 05-22-2012, 12:09 AM
Erik318 Erik318 is offline
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Thumbs up Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

Quote:
Originally Posted by TOM@METRO View Post
I no longer get the buffer change crashes.
Same here! 10.2 seems to work really well. Thank you Avid! :)

/ Erik
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  #127  
Old 05-22-2012, 12:37 PM
RokVox RokVox is offline
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Default Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

Quote:
Originally Posted by izzi63 View Post
Digi Tech Support,

So, which Pro Tools Uninstaller option am I choosing... Safe or Clean?

I also have the Pro Tools Instrument Expansion Pack (PTIEP) & TL Space Native installed. Do I have to re-install this software after running the 10.2 uninstaller/installer?

Thanks...

----------------------------------------------------------------------------------------------------------------------------------------------
MacBook Pro 17-inch (Early 2011), 2.2 GHz Quad-core Intel Core i7, 8GB SDRAM, 500GB Serial ATA Drive @ 7200 RPM, Lion 10.7.4, Pro Tools 10.1.3
Can someone from AVID chime in on this one???
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  #128  
Old 05-22-2012, 01:11 PM
necjamc necjamc is offline
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Default

I did safe. On windows and Mac It worked fine. All plug-ins were still working post install. The 10.2 installer ran a plugin updated during the install as well.
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  #129  
Old 05-22-2012, 01:51 PM
pasanta pasanta is offline
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Default Re: 10.1.2/10.1.3 crashes when changing Playback Engine settings

WOO HOO!!!!! Buffer and delay comp issues fixed and working here. My upcoming sessions with VI's thank you!!!
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