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#1
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Password Reset - Error ! HELP !!!
Hi All,
Several years ago we bought Pro Tools 11 and we did not use it for a while, now we have a professional studio and we decided to use the purchased Pro Tools 11, but that's the problem - I remember my username, but I do not remember my password. I'm trying to reset my password, and I get a reset error. Thanks for any help! Last edited by 808 SQUAD; 01-09-2018 at 03:44 AM. |
#2
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Re: Can't reset password
Hi All,
Several years ago we bought Pro Tools 11 and we did not use it for a while, now we have a professional studio and we decided to use the purchased Pro Tools 11, but that's the problem - I remember my username, but I do not remember my password. I'm trying to reset my password, and I get a reset error. |
#3
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Re: Password Reset - Error ! HELP !!!
Welcome to the community.
Can't make out your email (not good to post that in a public forum anyway) and can't find anything using your community email or user name. Best to start a Registration Case to provide this info to Avid CS.
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#4
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Re: Password Reset - Error ! HELP !!!
Thanks for the answer, where can I send the information for verification? Is it possible that my account is locked !?
I can not write in Registration Case since I do not have ASC !!! All I have is an account from iLOCK, a sorting purchase Pro Tools, a post(email) from him and she's a login from the account Avid! Last edited by 808 SQUAD; 01-09-2018 at 03:47 AM. |
#5
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Re: Password Reset - Error ! HELP !!!
Based on the error it looks like you might be entering the wrong email address - it should be the one for your Avid account. The link I provided allows you to submit your info - an ASC is not required.
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#6
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Re: Password Reset - Error ! HELP !!!
Quote:
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#7
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Preciso resetar meu id do ilock
Preciso instalar plugins no meu MacMini e nao lembro mais o id do meu ilock?
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