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#1
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Pro Tools 11 corrupt file
I just downladed pro tools 11 from my avid account and I got a "no mountable file system" error. Please help! I am dying to get PT11 rolling
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#2
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Re: Pro Tools 11 corrupt file
First, verify that you have the complete download from your Avid account.
If all that is correct, try opening/mounting the DMG using Disk Utility, located here on your hard drive: /Applications/Utilities |
#3
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Re: Pro Tools 11 corrupt file
I have downloaded it fully. It is only 760mb though.
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#4
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Re: Pro Tools 11 corrupt file
Then you don't have the complete download. Which is why it won't mount.
You should delete that file from your system, restart, clear your browser cache and download again. |
#5
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Re: Pro Tools 11 corrupt file
Mine is 909.2 MB.
Pro_Tools_11_0_0_Mac_79652
__________________
Park The Transfer Lab at Video Park Analog tape to Pro Tools transfers, 1/4"-2" http://www.videopark.com MacPro 6 core 3.33 GHz, OS 10.12.1, 8 GB RAM, PT12.6.1, Focusrite Saffire Pro 40, PreSonus DigiMax, MC Control V3.5, dual displays, Neumann U-47, Tab V76 mic pre, RCA 44BX and 77DX, MacBook Pro 9,1, 2.3 Mhz, i7, CBS Labs Audimax and Volumax. Ampex 440B half-track and four-track, 351 tube full-track mono, MM-1100 16-track. |
#6
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Re: Pro Tools 11 corrupt file
I did what you said and it still downloads the smaller file (Pro_Tools_PT11_Mac_79511) which is 756.76 MB. That is the only file that shows on my "Your Products" page. Is there somewhere else I can download the installer?
Johnny |
#7
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Re: Pro Tools 11 corrupt file
We are investigating this right now.
Is your Avid account under the same email address as your forum registration? What is the Product Name listed where you are getting the downloads from in your account? Is it a paid upgrade, crossgrade, or free update? Trying to determine if any specific group did not get their installers updated correctly in their Avid accounts. |
#8
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Re: Pro Tools 11 corrupt file
Quote:
What is the Product Name listed where you are getting the downloads from in your account? Pro Tools 11.0 No Charge UG From Pro Tools 10 Is it a paid upgrade, crossgrade, or free update? Free Update Thank you! |
#9
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Re: Pro Tools 11 corrupt file
Quote:
Pro Tools 11 installer (Mac) 756.76 MB |
#10
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Re: Pro Tools 11 corrupt file
From Tech Support:
"I just swapped the new installer in, so have him try again - ask him to hover over the "click here" link to see if it has 79511 or 79652 in the URL." |
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