Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #561  
Old 04-02-2015, 12:52 PM
ogregomixmaster.net ogregomixmaster.net is offline
Member
 
Join Date: Jun 2014
Location: UK
Posts: 18
Default Re: Where is my Pro Tools 12 Upgrade?

Hi,

Same case here, no upgrade in my account (I am under the edu scheme).

Thanks,
OG
__________________
http://www.ogregomixmaster.net
______________________
Mac Pro (Late 2013)
3.5 GHz 6-Core Intel Xeon E5
16 GB 1866 MHz DDR3 ECC
AMD FirePro D500 3072 MB
OS X 10.10.5
PT12.2

Connected Interface : Lynx Hilo (Thunderbolt)
USB3 ports used : All (3 Hard Disks, Wireless Keyboard & Mouse, Ilok2, Webcam)

HDMI : Monitor connection
Reply With Quote
  #562  
Old 04-02-2015, 01:38 PM
Mixinman Mixinman is offline
Member
 
Join Date: Aug 2003
Location: Nashville
Posts: 6
Default Re: Where is my Pro Tools 12 Upgrade?

Attn: Jeffro. Can you please check my account for the upgrade. Bought PT11 in november. Thanks
Reply With Quote
  #563  
Old 04-02-2015, 02:13 PM
Alim Alim is offline
Member
 
Join Date: Apr 2015
Location: Somerville, MA
Posts: 2
Default Re: Where is my Pro Tools 12 Upgrade?

Hi Jeffro,

Can I please ask you or CS to check my status? I paid for the upgrade to 11 in December and also do not see PT12 as an option in my product downloads. My System ID: 50019695 and the same email.

Thank you so much,

Alim
Reply With Quote
  #564  
Old 04-02-2015, 02:51 PM
Drumbeatstudio1 Drumbeatstudio1 is offline
Member
 
Join Date: Mar 2015
Location: Angola
Posts: 2
Default Re: Where is my Pro Tools 12 Upgrade?

Thank avid I already have the protools12 in my account and my license
Reply With Quote
  #565  
Old 04-02-2015, 03:34 PM
Rexgtz Rexgtz is offline
Member
 
Join Date: Nov 2014
Location: Toronto Canada
Posts: 38
Default Re: Where is my Pro Tools 12 Upgrade?

Hi Jeffro. Can you check my account for the upgrade please. Bought PT11 in November. Thanks
Reply With Quote
  #566  
Old 04-02-2015, 07:34 PM
JacksonRR1 JacksonRR1 is offline
Member
 
Join Date: Feb 2009
Location: Dayton, OH
Posts: 44
Default Re: Where is my Pro Tools 12 Upgrade?

I'm also not seeing a PT12 download option....
Reply With Quote
  #567  
Old 04-02-2015, 07:38 PM
sevarg sevarg is offline
Member
 
Join Date: Mar 2015
Location: Nashville, TN
Posts: 5
Default Re: Where is my Pro Tools 12 Upgrade?

Well, it's almost been two weeks now and I don't have PT12 in my account. :/ I thought it might be a week... but almost two weeks now and nothing.

I see a link that says "If you do not see your system listed below click here to claim your upgrade". I don't know what my system ID is though. Where can I find it?

Last edited by sevarg; 04-02-2015 at 07:46 PM. Reason: clarification
Reply With Quote
  #568  
Old 04-02-2015, 07:41 PM
Alim Alim is offline
Member
 
Join Date: Apr 2015
Location: Somerville, MA
Posts: 2
Default Re: Where is my Pro Tools 12 Upgrade?

Jeffro, CS and Avid,

Now I see The ProTools 12 links in my account. That was very fast!

Thank you!
Reply With Quote
  #569  
Old 04-02-2015, 08:00 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my Pro Tools 12 Upgrade?

Quote:
Originally Posted by Alim View Post
Jeffro, CS and Avid,

Now I see The ProTools 12 links in my account. That was very fast!

Thank you!
You're welcome!
__________________
system detailsxinstagramlinkedin
Reply With Quote
  #570  
Old 04-02-2015, 08:01 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my Pro Tools 12 Upgrade?

Quote:
Originally Posted by Chuck M View Post
Can you please check the status on my update to PT12.

Thanks,

Chuck M
Please check your email.
__________________
system detailsxinstagramlinkedin
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Student purchase included 4yrs of releases never got Pro Tools 12 tklicki Licensing & Accounts 495 11-20-2016 08:01 PM
Where is my Pro Tools 12 No Charge (Student/EDU) Upgrade? musiczile Pro Tools 12 1 02-15-2016 02:21 PM
Should I upgrade to 12? "No Charge UG for Students" djmichaelwenz Pro Tools 12 5 09-25-2015 01:44 AM
XMON signal charge while quitting Pro Tools PleasantNoise ICON & C|24 2 02-25-2008 09:26 AM
Gonne Be A Upgrade Charge for 6.0??? audio junkie Pro Tools TDM Systems (Mac) 13 10-06-2002 06:57 PM


All times are GMT -7. The time now is 02:48 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com