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Old 11-23-2016, 11:38 AM
TrentWilliams TrentWilliams is offline
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Default Remove Expired Products

Hello,

Just after 2c worth of information regarding expired products within my avid account.

I have a PT Support and Plugins sub, and a MediaComposer sub connected to my account. Both have expired, but are still connected to my account. I get notifications saying 'support plan about to expire', even though it expired a month ago.

How do I go about removing these from my Avid Master Account?

- T
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Old 06-28-2020, 02:19 AM
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JFreak JFreak is online now
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Default Re: Remove Expired Products

Cannot remove products from Avid Account. You may be seeing notifications because you are still on your grace period.
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