Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-07-2014, 01:06 AM
67Thunderbird 67Thunderbird is offline
Member
 
Join Date: Nov 2013
Location: Melbourne
Posts: 40
Default Digi 003 console not responding. Hosting only

I am running OSX Mavericks and PT 11.01. System has been working fine for about 6 months. I had a CPU usage issue and then had to do a forced shutdown. I then had I/O settings changed messages and for a few prior projects I had a really bad sound in playback but it came right so I can hear everything ok and can record but cannot use my Digi 003 console. The 1394 Host light is on. I am guessing driver or Fire Wire issue but I removed old drivers and reinstalled but no change. I don't have a spare FW cable but I doubt that's the problem.
If anyone has had a similar situation I would appreciate some assistance. I read that FW ports can fail but I don't know how to test this.

Cheers.
__________________
Any assistance is greatly appreciated,
Thunderbird.
Reply With Quote
  #2  
Old 04-07-2014, 05:36 AM
KV626's Avatar
KV626 KV626 is offline
Member
 
Join Date: Mar 2014
Location: Paris/Montreal
Posts: 450
Default Re: Digi 003 console not responding. Hosting only

Try a different port?
__________________
Mac Pro 5,1 (Mid-2012) 12-core 2 x 3.3 GHz / MSI RX 560 / 40GB ram / macOS 10.14.5 / Pro Tools 2019.5 / Logic Pro X 10.4.4
Arturia Keylab 88 • Presonus Faderport 8 • MOTU 896 • iPad Air 2 w/ PT Control
NI Komplete Ultimate 11 • Albion One • Soundiron Choirs • Pianoteq • Analog Lab • VSL SE/Chamber Strings • etc
Reply With Quote
  #3  
Old 04-07-2014, 06:01 AM
67Thunderbird 67Thunderbird is offline
Member
 
Join Date: Nov 2013
Location: Melbourne
Posts: 40
Default Re: Digi 003 console not responding. Hosting only

I tried changing ports on the 003 but no difference. I have only the one Fire Wire port on my iMac.

Thanks.
__________________
Any assistance is greatly appreciated,
Thunderbird.
Reply With Quote
  #4  
Old 04-07-2014, 08:41 AM
sw rec sw rec is offline
Member
 
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 6,391
Default Re: Digi 003 console not responding. Hosting only

Entirely possible that the cable has failed. They do this all the time for no apparent reason. IMPORTANT: Turn EVERYTHING OFF before you plug/unplug any firewire cables.
Reply With Quote
  #5  
Old 04-07-2014, 09:01 AM
albee1952's Avatar
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 39,334
Default Re: Digi 003 console not responding. Hosting only

Quote:
Originally Posted by sw rec View Post
Entirely possible that the cable has failed. They do this all the time for no apparent reason. IMPORTANT: Turn EVERYTHING OFF before you plug/unplug any firewire cables.
Amen to that^^^^^ in any case, if you are able to record and playback audio, but have lost the control surface, that suggests you may have the incorrect 003 driver(this happens here if I use the driver for PT10, but run PT11.x).
__________________
HP Z4 workstation, Mbox Studio
https://www.facebook.com/search/top/...0sound%20works


The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
Reply With Quote
  #6  
Old 04-07-2014, 09:05 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is online now
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,767
Default Re: Digi 003 console not responding. Hosting only

I believe the PT11 driver is called Avid003 and the PT10 is called digi003 right?

Chris
__________________
Best Regards
Christopher

#thestruggleisreal
—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #7  
Old 04-07-2014, 05:32 PM
67Thunderbird 67Thunderbird is offline
Member
 
Join Date: Nov 2013
Location: Melbourne
Posts: 40
Default Re: Digi 003 console not responding. Hosting only

I will pick up another FW cable and see how that goes.
I tried the various drivers but none worked. The original driver I used was for Mountain Lion OSX and I think PT 10. The console worked with PT 11 but not with PT10. Its all very eratic.

Thanks for the feedback, Ill post any results.
__________________
Any assistance is greatly appreciated,
Thunderbird.
Reply With Quote
  #8  
Old 04-07-2014, 05:43 PM
67Thunderbird 67Thunderbird is offline
Member
 
Join Date: Nov 2013
Location: Melbourne
Posts: 40
Default Re: Digi 003 console not responding. Hosting only

Just a short add-on. Is it advisable to use a thunderbolt/fire wire adapter and try running the Digi 003 via the thunderbolt port? If its possible I would just like to rule out the FW port on the iMac being faulty.
__________________
Any assistance is greatly appreciated,
Thunderbird.
Reply With Quote
  #9  
Old 04-08-2014, 01:42 AM
67Thunderbird 67Thunderbird is offline
Member
 
Join Date: Nov 2013
Location: Melbourne
Posts: 40
Default Re: Digi 003 console not responding. Hosting only

Purchased a new FW cable with same result. Tried all the different Avid 003 drivers and had issues with older versions so back to the latest version.

I may try a new download of the Latest PT 11 but I doubt that will fix the problem.
__________________
Any assistance is greatly appreciated,
Thunderbird.
Reply With Quote
  #10  
Old 04-08-2014, 04:36 AM
sw rec sw rec is offline
Member
 
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 6,391
Default Re: Digi 003 console not responding. Hosting only

Do a "driver repair"?
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
003 Console Communicating but not Responding johnnychuk 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 12 04-05-2014 11:56 AM
digi stoped responding miz 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 4 10-12-2006 09:40 PM
Digi 002 Rack Not Responding lblstudio 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 08-07-2006 12:20 PM
Digi 002 not Responding prettysmoov 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 09-08-2005 06:14 PM
Is it just me, or is Digi responding here more? who 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 07-15-2002 11:30 AM


All times are GMT -7. The time now is 11:38 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com