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#11
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Re: iLok Cloud always being stolen by other computer
Hi Guy,
You're not in Sonoma 14.4 right? But please keep me posted if you encounter any issue.
__________________
Regards, Charles ________________ To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support |
#12
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Re: iLok Cloud always being stolen by other computer
No I'm Ventura 13.5 - will do, cheers
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#13
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Re: iLok Cloud always being stolen by other computer
Nope, Intro is back.
It's very weird. I opened and closed PT on the PC, restarted the PC, opened iLok on the Mac, all fine. I opened iLok manager on the PC, cloud session was closed, closed the app, Opened iLok manager on the Mac, all still fine. I hour later I closed the PC after doing other chores, opened on the Mac and the PC had stolen the Cloud session. Help!
__________________
Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#14
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Re: iLok Cloud always being stolen by other computer
Quote:
__________________
Regards, Charles ________________ To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support |
#15
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Re: iLok Cloud always being stolen by other computer
Quote:
There might have been a prompt that will tell you what is happening but you dismissed it earlier so you don't see it any more.
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#16
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Re: iLok Cloud always being stolen by other computer
Hi Guy - Yes that's how it should be. It kinda like saved the last session where you authorize your software using iLok cloud. I'll check this with iLok as well to see if they have any insight of what is happening.
__________________
Regards, Charles ________________ To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support |
#17
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Re: iLok Cloud always being stolen by other computer
Hi Guy - I just remember this workaround which I hope will work on your issue. Please try this on your PC which steals the iLok cloud authorization.
__________________
Regards, Charles ________________ To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support |
#18
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Re: iLok Cloud always being stolen by other computer
Quote:
It almost feels to me as if there is a background process on the PC which is somehow opening an iCloud session after a period of time. I know that sounds nuts, but its the only thing I can think of that fits the behaviour.
__________________
Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#19
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Re: iLok Cloud always being stolen by other computer
Alas, back to square one - just launched PT on the MB and it's Intro again.
__________________
Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#20
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Re: iLok Cloud always being stolen by other computer
Hi Guy,
I created 04771628 and set you an email as well.
__________________
Regards, Charles ________________ To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support |
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