AIR Mini Grand: no 'long' sound, just short notes

[K Roche]

Originally Posted by JFreak

One question for all of you "this is not working for me" customers: have you UPGRADED to Sierra or done a clean install as you should?

Actually it is working fine for me and I did simply upgrade from Yosemite to Sierra That is to say I did not erase my HD
I did install Sierra first and then as per Avids recommendation I did trash the PT 12.4 app and then install 12.6 ?????

[jwilkers]

What all did you trash before installing 12.6?

[K Roche]

Originally Posted by jwilkers

What all did you trash before installing 12.6?

only the PT app icon from Applications

[leftalive]

Originally Posted by JFreak

One question for all of you "this is not working for me" customers: have you UPGRADED to Sierra or done a clean install as you should?

Clean install.

[jwilkers]

So, now that we know it works for some people and not others, clean install or upgrade no difference, now what?
Not too interested in cleaning my whole machine to get Mini Grand to maybe work.

[K Roche]

Originally Posted by jwilkers

So, now that we know it works for some people and not others, clean install or upgrade no difference, now what?
Not too interested in cleaning my whole machine to get Mini Grand to maybe work.

How do you determine which version # you have ? I have the bundled version that was installed when I did a clean install of both Yosemite 10.10.5 and PTHD 12.4 on a brand new SSD and which is what I up graded to Sierra and then trashed 12.4 and installed PT 12.6

[JFreak]

Originally Posted by K Roche

How do you determine which version # you have ?

Go to the plugin folder, select the plugin file, hit command-i and you get more information

[K Roche]

Originally Posted by JFreak

Go to the plugin folder, select the plugin file, hit command-i and you get more information

Thanks .......

Ok just checked and it is version 1.2.1.18799

[leftalive]

Originally Posted by MasterMixHD

I'm running El Cap and mini grand is not working for me either...I don't think it's a Sierra issue...I think it's a 12.6 issue. Super frustrating when I call Avid support and they tell me "we are busy and will email you some things to try...." seriously???

Huh, interesting. Sort of has to be a PT thing then, yeah?

fwiw, they just merged all the threads about this issue into one master thread over at airmusictech, but no official word yet, as to what might be going on. Not sure it's really their problem anyhow, but...

[K Roche]

Originally Posted by leftalive

Huh, interesting. Sort of has to be a PT thing then, yeah?

fwiw, they just merged all the threads about this issue into one master thread over at airmusictech, but no official word yet, as to what might be going on. Not sure it's really their problem anyhow, but...

Given people on PT are also not having a problem, It seems it would sort of have to and individual system problem ?