Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Virtual Instruments
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 03-26-2017, 12:27 PM
ThisIsNotMe ThisIsNotMe is offline
Member
 
Join Date: Mar 2017
Location: London
Posts: 19
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

According to Native Instruments own compatibility chart for OSX 10.8, Kontakt 5.5.1 is recommended....

https://support.native-instruments.c...tibility-Chart
Reply With Quote
  #12  
Old 03-26-2017, 07:14 PM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,139
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Quote:
Originally Posted by Marsdy View Post
It's a VI/plug-in host that comes with some bundled samples. It is another purchase I'm afraid but using Kontakt and Spitfire libraries in PT10 is optimistic as you've found out!

Come to think of it, isn't Kontakt 5/K5 Player 64 bit only? It shouldn't work at all as PT10 is 32 bit. I think that could be the issue right there.
As to whether K5 works in PT10 or not depends on the revision level; K5.5.2 is the last version to work with both PT10 and PT11. Like I said I've yet to have any problems with Kontakt 5.5.2 full version in PT10.3.10. If someone does it's more a mis-configuration in one's system rather than the fault of Kontakt. Plenty of people have and are using K5 in PT10.
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #13  
Old 03-27-2017, 12:19 AM
Marsdy Marsdy is offline
Member
 
Join Date: Oct 2009
Location: England
Posts: 2,207
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Quote:
Originally Posted by ThisIsNotMe View Post
According to Native Instruments own compatibility chart for OSX 10.8, Kontakt 5.5.1 is recommended....

https://support.native-instruments.c...tibility-Chart
Ok so it's not that then. Did you look at how much memory Pro Tools is using? My system used to crap out when PT was using around 2.3GB. You can get up to that figure VERY quickly.
__________________
Dave Marsden
UK
Reply With Quote
  #14  
Old 03-27-2017, 04:18 AM
ThisIsNotMe ThisIsNotMe is offline
Member
 
Join Date: Mar 2017
Location: London
Posts: 19
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

ok so the original error message only appears if i use the single Kontakt application, with many instruments in the one plug,
if i however use kontakt for each instrument track, (track 1= instrument track with kontakt and just one sound loaded into it)so, brass on track 1, strings on track 2, it lets me get about to about track 12 before the ubiquitous (-9129) "increase hardware buffer size" message. getting to about 1.28 gb memory usage.

so in a way its sorted it, but i guess i need more RAM, Im at 32 out of a max 64 available.

i've always ran it at about 65% cpu usage, 13 (out of 16) processors, its always been good with a fair bit of audio, but with soft synths its start to crap out.
Attached Images
File Type: jpg Screen Shot 2017-03-27 at 11.50.56.jpg (76.4 KB, 0 views)
File Type: png Screen Shot 2017-03-27 at 10.51.37.png (20.3 KB, 0 views)
File Type: png Screen Shot 2017-03-27 at 11.51.11.png (61.9 KB, 0 views)
Reply With Quote
  #15  
Old 03-27-2017, 04:24 AM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,139
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Quote:
Originally Posted by ThisIsNotMe View Post
ok so the original error message only appears if i use the single Kontakt application, with many instruments in the one plug,
if i however use kontakt for each instrument track, (track 1= instrument track with kontakt and just one sound loaded into it)so, brass on track 1, strings on track 2, it lets me get about to about track 12 before the ubiquitous (-9129) "increase hardware buffer size" message. getting to about 1.28 gb memory usage.

so in a way its sorted it, but i guess i need more RAM, Im at 32 out of a max 64 available.

i've always ran it at about 65% cpu usage, 13 (out of 16) processors, its always been good with a fair bit of audio, but with soft synths its start to crap out.
Good that you're spreading out things in individual instances of Kontakt. Are you using the Kontakt memory server? I do and I've run a boatload of Kontakt instances in PT10.3.1 (at least 20).
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #16  
Old 03-27-2017, 05:16 AM
ThisIsNotMe ThisIsNotMe is offline
Member
 
Join Date: Mar 2017
Location: London
Posts: 19
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Yeah thx jack! I'm using the memory server, but only 4 cores on the multi processor support. It first offered 16 as default. What should it be?
If I purge all the samples I'm not using (in Albion you can switch off the different mic settings you're not using, and the articulations of the orchestra players) then it should give me a few more tracks. And up the RAM from 32 to 64Gb. At the mo it's crapping out at 1.28gb I think.
Reply With Quote
  #17  
Old 03-27-2017, 05:44 AM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,139
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Quote:
Originally Posted by ThisIsNotMe View Post
Yeah thx jack! I'm using the memory server, but only 4 cores on the multi processor support. It first offered 16 as default. What should it be?
If I purge all the samples I'm not using (in Albion you can switch off the different mic settings you're not using, and the articulations of the orchestra players) then it should give me a few more tracks. And up the RAM from 32 to 64Gb. At the mo it's crapping out at 1.28gb I think.
Ordinarily I'd give a hard number to use for multi processor but I've found to get something that will work on a specific system you just have to experiment with the numbers - you won't hurt anything and all you lose is some time. You do gain one thing and that's deeper knowledge of your system and the kinds of loads it can handle. What I would do is to start at the higher number and see how that works out and then go to the lowest number and see how that works out. If one is better than the other then you know where to start from. You shouldn't be having issues at that 1.28 gb level. Give me some time (it's a rainy day here and no client work to do) and I'll see what I come up with on my system - I don't have any Albion stuff but for what I'm talking about that shouldn't matter.

Those additional mic positions will really put a strain on a system and that's not only for Kontakt but also the East West Play engine libraries.
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #18  
Old 03-27-2017, 06:55 AM
Marsdy Marsdy is offline
Member
 
Join Date: Oct 2009
Location: England
Posts: 2,207
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Quote:
Originally Posted by ThisIsNotMe View Post
Yeah thx jack! I'm using the memory server, but only 4 cores on the multi processor support. It first offered 16 as default. What should it be?
If I purge all the samples I'm not using (in Albion you can switch off the different mic settings you're not using, and the articulations of the orchestra players) then it should give me a few more tracks. And up the RAM from 32 to 64Gb. At the mo it's crapping out at 1.28gb I think.
I'd set it to all available cores. I've always done so here and it's worked flawlessly. That's not what is causing your bottleneck. Number of cores has nothing to do with the amount of RAM being used.

I'm not sure you're spending your money wisely by increasing RAM. Upgrading to a 64-bit version of ProTools or buying VE Pro would make a much bigger difference to performance. As you've already discovered the Spitfire libraries are very demanding. You need to get around that bottleneck where Pro Tools is crapping out with 1.28 GB of usage first. (I'm really surprised it's that low. Mine didn't crap out until 2.3 GB and as I've said, ProTools 10 itself doesn't throw up in a message until it reaches 2.8 GB of RAM usage.)

Even if you bought more RAM, you are still going to hit that bottleneck of 1.28 GB in Pro Tools I would think.

As an example, until very recently I was running ProTools 12.6.1 with a template including over 40 instances of Kontakt loaded and ProTools using around 7 GB of RAM when the template loaded. This included instances of Kontakt that had many instruments loaded. It worked incredibly reliably and just as well because my job depended on it. I'm streaming thousands of voices of polyphony all day 6 often 7 days a week.

You might be surprised how much can be loaded in 32 GB. I have a satellite PC that is acting as a sample server. It has 32 GB of RAM and 26 GB is used. This is all VE Pro hosting ALL of Spitfire Chamber Strings, Symphonic Woodwinds, HZ01 Percussion, Percussion (excluding tuned,) Skaila Kangaroo Harp, plus my own orchestral percussion library and a VSL harp. In other wordings... a lot.

By the way... what buffer are you using?
__________________
Dave Marsden
UK
Reply With Quote
  #19  
Old 03-27-2017, 08:01 AM
ThisIsNotMe ThisIsNotMe is offline
Member
 
Join Date: Mar 2017
Location: London
Posts: 19
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Under "system usage"/CPU (Native) it's mostly 30-40%, rarely hitting about 56%.
I've turned off multiprocessor support now (regarding the cores.)

HWBuffering at 1024.

Still crashing after 15 or so tracks, having to purge each instance of Kontakt upon loading just to get new tracks to record, it's a drag !

I hear ya, regarding RAM. VE pro is probably the cheapest option here. What's their base line player for Kontakt ?
Reply With Quote
  #20  
Old 03-27-2017, 08:05 AM
ThisIsNotMe ThisIsNotMe is offline
Member
 
Join Date: Mar 2017
Location: London
Posts: 19
Default Re: Pro Tools 10.3.10 with Kontakt 5.5.1 "sorry soldier, we're about to crash" messag

Btw, the only RAM usage I can see being used is in the icon bar, I'm guessing that's the RAM for Kontakts server memory.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Error Messages- "Read Only" & "Assertion" KimmieMcD33 macOS 4 05-23-2017 03:20 AM
"Can't Create Pro Tools Shared Folder" Crash sonicksound Pro Tools 11 1 08-23-2013 10:22 AM
Pro Tools 11 quit/crash when typing "Shift" Fir3bird Pro Tools 11 24 07-07-2013 07:48 PM


All times are GMT -7. The time now is 01:48 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com