Have to force quit Pro Tools

[pherzfeld]

For a few weeks I have had to force quit pro tools at the end of the day. Ill close the last session (which goes fine) and when I quit pro tools it just never closes. Eventually I right click the icon and have to force quit. This doesn't seem to happen if I just open a session and mess around for a few minutes and then close and quit. Only after working on multiple sessions.

I am on a Trashcan Mac Pro quad core

was on 10.15.7 and PT 22.10

A few days ago I did a format and clean reinstalled everything from the ground up.

Now on 12.6.5 and PT 23.3. Experiencing the same behavior.

Has anyone one else seen this? Is there anything i can look for in Console that would help me zone in on what might be hanging?

[Ben Jenssen]

I've seen this on and off as long as I can remember, at least since PT10. And I've seen others report it from time to time, but never saw a explanation or fix. I still se it on 2023.3. I was on v 2020.12 for a long time, and I don't think I saw it there.

Anyway, I've never seen any reports of this causing other problems, it's annoying but relatively unproblematic. I don't quit PT very often anyway, or shut down my mac.

[cwsand]

Could be a plugin causing PT to hang on exit. The hard part is figuring out which one, if that's even the issue.

[its2loud]

It's interesting that you're seeing this on a Trashcan Mac as this has been confirmed on mostly Silicon Mac's as a bug.

[Ben Jenssen]

Originally Posted by its2loud

It's interesting that you're seeing this on a Trashcan Mac as this has been confirmed on mostly Silicon Mac's as a bug.

I don't know where that's confirmed, but the 'crash-on-quit' has been around since way before AS macs. I know I had it on my 2008 mac pro, if not on my G4 PPC!

[its2loud]

Originally Posted by Ben Jenssen

I don't know where that's confirmed, but the 'crash-on-quit' has been around since way before AS macs. I know I had it on my 2008 mac pro, if not on my G4 PPC!

It's been logged with Avid as a bug.

[pherzfeld]

Its something Ive have experienced in the past from time to time, but nothing like this. Its every single time at the end of a full work day.

What is interesting to me is that I ran High Sierra and 2022.10 up until a month or so ago and this wasn't an issue. I cloned my drive before the format/reinstall. Maybe Ill look at my old plugins folder and see if I installed something that I forgot about.

[thin ice]

My old system I keep on 9HD never crashes on closing. However, since I moved to the latest Pro Tools on an M1 Mac, it is a daily occurrence.

[aidyhall]

I have a theory that this happens to me when I have been working on multiple sessions in a day at different sampling rates.

When I have been working on just one project on any given day, even multiple sessions but all at the same sample rate, then I'm pretty sure it all shuts down correctly. But if I have to switch between different projects at different sample rates and I hear the interfaces "click-click-click" to reset their clocks, then I'm pretty sure that I will have to force quit at the end of the day.

I have yet to fully test this theory, though ...

[jasonkalman]

Originally Posted by pherzfeld

For a few weeks I have had to force quit pro tools at the end of the day. Ill close the last session (which goes fine) and when I quit pro tools it just never closes. Eventually I right click the icon and have to force quit. This doesn't seem to happen if I just open a session and mess around for a few minutes and then close and quit. Only after working on multiple sessions.

I am on a Trashcan Mac Pro quad core

was on 10.15.7 and PT 22.10

A few days ago I did a format and clean reinstalled everything from the ground up.

Now on 12.6.5 and PT 23.3. Experiencing the same behavior.

Has anyone one else seen this? Is there anything i can look for in Console that would help me zone in on what might be hanging?

Same here. Ever since I updated to 2023.3. I'll save the session, close, quite pro tools and then it won't actually close, but get hung up. I'll then force quit and it will force restart my computer. Once I log back in, it will reopen Pro Tools and use my internal Mac speakers for I/O. Then I have to quit again and open with HDX. Very frustrating. All of my plugins are up to date, not that the hang up isn't being caused by a plugin, but there is no indication that it is the cause and if it is how would I know which plugin is causing the hang up? It is getting to the point where I am considering whether to switch DAWs for a while until Pro Tools sorts this out.

Today, Pro Tools closed fine, but once I powered down my hardware it locked up my computer forcing a restart.