Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2020
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 07-13-2020, 04:07 PM
JFreak's Avatar
JFreak JFreak is offline
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,903
Default Re: Sidelined by CPU Problem on 32GB Mac

Sadly, no. If you need good performance, you need external SSD on TB or internal NVMe SSD -- both expensive in larger size.
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
  #22  
Old 07-13-2020, 04:09 PM
JFreak's Avatar
JFreak JFreak is offline
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,903
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by cp2 View Post
upgrade from USB-C
Any SSD on USB-C will be much better than your spinner, because by design SSD has minimal latency. Unless you need to use practically every library at the same time, that *may* be enough for you. With the USB bottleneck of course.
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
  #23  
Old 07-13-2020, 04:38 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,657
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by cp2 View Post
I wondered if the drive might have something to do with this issue as well. I have about 3TB of libraries all on an external drive which is a 4 TB Glyph USB-C (3.1), 7200rpm (not SSD). I was thinking of using this as a backup drive only and getting another one, but a 4 TB SSD with a thunderbolt 3 connection is about $1500. Ouch. Any suggestions on an upgrade from USB-C that would be an improvement but less than $1500? My internal drive is only 500GB...

I hope we will see more USB 3.1/Gen 2 USB drives in the 4TB capacity range soon and hopefully Thunderbolt 3/PCIe/NVMe drives as well.

The NVMe SSDs are just so stunningly fast, but always be careful that any "Thunderbolt 3" drive is a PCIe/NVMe drive... some may only be SATA internally.

If you did purchase an external USB SSD or SSDs today that might not be terrible... as you say you can use your HDD or clones/backups.

But if curious if the drive performance is an issue one thing you might be able to do is copy only the samples you need to the boot drive and repoint Omnisphere to them. And test, just to see if there is an improvement. I don't have a feel for how large the libraries you might need are... but I've done this in the past with other sample based systems.
Reply With Quote
  #24  
Old 07-13-2020, 11:22 PM
Marsdy Marsdy is offline
Member
 
Join Date: Oct 2009
Location: England
Posts: 2,207
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by cp2 View Post
I wondered if the drive might have something to do with this issue as well. I have about 3TB of libraries all on an external drive which is a 4 TB Glyph USB-C (3.1), 7200rpm (not SSD). I was thinking of using this as a backup drive only and getting another one, but a 4 TB SSD with a thunderbolt 3 connection is about $1500. Ouch. Any suggestions on an upgrade from USB-C that would be an improvement but less than $1500? My internal drive is only 500GB...
Omnisphere does stream from disk but the instruments really aren’t that big. It’s a bit of a throwback from when people had less RAM in their computers.

An external USB-C NVMe enclosure would be a lot cheaper than $1500
https://www.amazon.co.uk/ICY-BOX-Enc...s%2C161&sr=8-3

These are limited to 1000MB/s over USB-C but with the massively faster access time over a spinner you’re talking four times faster than your Glyph.

Unfortunately 4TB NVMe sticks are still expensive but a Sabrent Rocket 2TB stick is less than $300.

Even better one of these:
https://eshop.macsales.com/shop/express-4m2
Add two 2TB NVMe sticks and it’s still a lot cheaper than $1500
__________________
Dave Marsden
UK
Reply With Quote
  #25  
Old 07-14-2020, 02:55 PM
monnecka monnecka is offline
Member
 
Join Date: Feb 2015
Location: Kinnelon NJ
Posts: 6
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by Darryl Ramm View Post
Lots of info there except you missed some of the most useful stuff, especially what exact Pro Tools versions you are using on what exact macOS version?

Rule number one of troubleshooting CPU errors is to always suspect plugins.

Are those Omnisphere plugins up to date? Compatible with your macOS and Pro Tools version (note you need Omnisphere 2 for official compatibility with Catalina). And as Ben says, they seem suspects here. (edit: I fixed a typo that said iZotope not Omnisphere)

And you have a UAD system... are you absolutely sure you are not instantiating UAD plugins in a session? No hidden tracks etc. None of those big slow high IO buffer demanding UAD plugins? Hopefully you understand the overhead issues with UAD plugins within Pro Tools.

What troubleshooting have you tried? Lots of standard stuff you need to go thought. Start at "help us help you" up the top of every DUC web page.

You should have tested by removing all .aaxplugin files from the plugin folder (and just testing only with the default Pro Tools plugins that Pro Tools will put back automagically), trash prefs (keep trashing prefs as you try other stuff, use Pete Gates PT Prefs utility), try other sessions, test with Build-in Output, test from a new admin user account, ... there are a pile of things to try and if you should list exactly what you tried if you want useful help.

Is the system fully optimized? every last thing done, WiFi off, Bluetooth off?
Do it all for now, you can back off some of them later.

Uncheck ignore errors (you want to see errors while troubleshooting).
Hopefully you are working at sane sample rates of 96kHz or lower.
Try dynamic plugin processing off.
Set cache size to a few GB.

If your samples would fit on the super-fast internal PCIe/NVMe SSD then that is likely a better place to run them than the external slow glyph drive. Those PCIe/NVMe SSDs are usually capable of running boot, audio sessions, and samples.

I’m just watching from the outside and saw your section here about the UAD stuff... can you give me more info on this? I am always having pro tools is out of memory issues and I’m on a 64gb Mac Pro system ... I was wondering what the cause could be.. lmk your thoughts :) I appreciate it! Pro tools 2020 and Mojave in my studio FYI


Sent from my iPhone using Tapatalk
Reply With Quote
  #26  
Old 09-02-2020, 11:40 AM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,139
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by monnecka View Post
I’m just watching from the outside and saw your section here about the UAD stuff... can you give me more info on this? I am always having pro tools is out of memory issues and I’m on a 64gb Mac Pro system ... I was wondering what the cause could be.. lmk your thoughts :) I appreciate it! Pro tools 2020 and Mojave in my studio FYI


Sent from my iPhone using Tapatalk
Session size? Do you use a lot of sample-based vi's? NI Kontakt and EW Play aren't always good about releasing unused samples. Do you use VEPro? You may want to as it's pretty good at managing memory.
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #27  
Old 09-02-2020, 06:00 PM
lesbrunn's Avatar
lesbrunn lesbrunn is offline
Member
 
Join Date: Feb 2002
Location: Accra, Ghana
Posts: 1,147
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by musicman691 View Post
Session size? Do you use a lot of sample-based vi's? NI Kontakt and EW Play aren't always good about releasing unused samples. Do you use VEPro? You may want to as it's pretty good at managing memory.
+1. I've been using VE Pro for a few years now on the same computer as PT. There's a world of difference there, but I'm now running VEP7 on a second networked computer...unbelievable performance. let's face it, PT isn't good at VI's. Maybe just a few, but if you are a hardcore VI user then PT is not your friend. Period. VE Pro is. My second machine is an older quad core overclocked to 4GHz with 32GB of RAM. It absolutely rocks because VE Pro handles CPU and memory very efficiently.
I run very few VI's in PT. Instead, I use the VST versions in VE Pro; that way PT is free to do what it does best...audio.
__________________
MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins
Reply With Quote
  #28  
Old 09-02-2020, 08:24 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,657
Default Re: Sidelined by CPU Problem on 32GB Mac

Quote:
Originally Posted by monnecka View Post
I’m just watching from the outside and saw your section here about the UAD stuff... can you give me more info on this? I am always having pro tools is out of memory issues and I’m on a 64gb Mac Pro system ... I was wondering what the cause could be.. lmk your thoughts :) I appreciate it! Pro tools 2020 and Mojave in my studio FYI
This whole thread is about CPU performance/CPU errors and I was talking about high latency needs when running UAD plugins in Pro Tools, that is well known and has been discussed here and on UAD forums a lot and is well covered in UAD documation. But that has nothing to do with memory usage.

As mentioned already a likely cause is using a lot of memory hungry VIs (how do you have the VI cache configured if it has one etc, How big do you have the Pro TOols cache set to? What VIs are you using? What standard troubleshooting have you tried? You are not actually providing much info here that is going to get you useful help). But we can't guess, you gave us *no* idea what you are doing except maybe running UAD plugins.

And if it's not just VIs then a likely scenario is you have a plugin with a memory leak.

There is a lot of standard troubleshooting you should try, starting with just trashing prefs. It's better if you just start your own new thread and provide all the expect info, including listing what troubleshooting you have tried. Start under the "Help us help you" link up the top of each DUC web page.

Last edited by Darryl Ramm; 09-02-2020 at 10:31 PM.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ProTools 10.3.5 & Mac Pro 32GB alqadhi44 General Discussion 1 06-17-2013 09:12 PM
...and in a puff of smoke, I was sidelined. kooz 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 04-19-2009 08:29 PM


All times are GMT -7. The time now is 11:24 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com