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  #11  
Old 03-06-2019, 12:34 PM
xrekcor's Avatar
xrekcor xrekcor is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

Quote:
Originally Posted by slollar View Post
I thought there should be a list in the box that says "factory defaults", like the screenshot I've attached, that contains drum presets in each of those 4 blocks for different styles of music.
Yup that should be where they should be. But reading a few posts here looks like there are some have issues with AIR plugs including Xpanda2 not necessarily the issue you’re having. Also the complaint is a lack of support when submitting a support request.

Still being bundled with a free version you’ll only get a taste of the presets to show you the potential of the plug. Btw, is that a screen shot of your Xpanda2?
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
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  #12  
Old 03-06-2019, 07:09 PM
slollar slollar is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

Quote:
Originally Posted by xrekcor View Post
Yup that should be where they should be. But reading a few posts here looks like there are some have issues with AIR plugs including Xpanda2 not necessarily the issue you’re having. Also the complaint is a lack of support when submitting a support request.

Still being bundled with a free version you’ll only get a taste of the presets to show you the potential of the plug. Btw, is that a screen shot of your Xpanda2?
Yeah...that's disappointing. I know it's free but come on.

The first 3 at the beginning of the thread are mine, the last one was from a youtube video .

I am doing another install. If I am still not lucky, I'm going to try to copy the files you said are the correct ones to my docs folder and see if that works.
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  #13  
Old 03-06-2019, 10:00 PM
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xrekcor xrekcor is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

Quote:
Originally Posted by slollar View Post
Yeah...that's disappointing. I know it's free but come on.

The first 3 at the beginning of the thread are mine, the last one was from a youtube video .

I am doing another install. If I am still not lucky, I'm going to try to copy the files you said are the correct ones to my docs folder and see if that works.
If you haven’t already got it you should download the Audio Plug-in Guide as that shows you how to use the plug-in shell where you usually load presets from as with Xpanda2.

Good luck sometimes a reinstall can work too.
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
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  #14  
Old 03-16-2019, 12:23 PM
PatJo PatJo is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

Can anyone help here? I have the exact same problem. How do I resolve it?
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  #15  
Old 03-16-2019, 12:42 PM
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xrekcor xrekcor is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by PatJo View Post
Can anyone help here? I have the exact same problem. How do I resolve it?
What ver of PT are you running and on what sys Mac?, Win?
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
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  #16  
Old 03-16-2019, 12:43 PM
PatJo PatJo is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

I’m using Protools First on windows 7.
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  #17  
Old 03-16-2019, 01:04 PM
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xrekcor xrekcor is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

Quote:
Originally Posted by PatJo View Post
I’m using Protools First on windows 7.
hmmmm Windows again..... was it working previous or have you only just did the initial install?
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
Reply With Quote
  #18  
Old 03-16-2019, 01:08 PM
PatJo PatJo is offline
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Join Date: Feb 2019
Location: Ireland
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

It's all working except I don't have any presets. I'm trying to lay down a drum track but I can't because the presets are missing. This is a new installation.
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  #19  
Old 03-17-2019, 01:32 PM
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xrekcor xrekcor is offline
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Join Date: Jun 2018
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Posts: 822
Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

perhaps if the OP could chime in and see if they were able to rectify the issue.
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
Reply With Quote
  #20  
Old 03-18-2019, 06:38 PM
slollar slollar is offline
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Location: 2053 Shady Oaks Dr
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

I am closer to resolving this, but I need to know which location the .tfx and/or .ptxp files should be in (I believe the .tfx files are the preset files).

There is an issue in the installer where it is not installing or extracting the Xpand!2 preset files. I went to AIR's website and downloaded a trial version of Xpand!2, which is the same package that should be supplied with PT First. Finally I got a bunch of preset files! They installed to C:\Program Files (x86)\AIR Music Technology\Xpand!2\Presets. I copied the files to C:\Program Files\AIR Music Technology\Factory Content\Track Presets\Avid\AIR Instruments Bundle\Xpand!2 but still do not get presets loaded when I open Xpand!2 in PT First.

Does anyone know the location, for Pro Tools First, where the .tfx files should be located?
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