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Old 10-08-2018, 12:42 PM
Nolan-Nalon Nolan-Nalon is offline
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Join Date: Oct 2018
Location: Emsworth, United Kingdom
Posts: 2
Default PTF quits at startup - directing to Playback Engine

Hello

I am brand new to Pro Tools, but have used Logic for many years.


I have a new windows laptop and would like to experiment using Pro Tools for DAW work on the go, but have run into an issue, and would really appreciate some help.


The issue:


PT First starts up and then pops up this message:

Welcome to Pro Tools First!

Before you get started, you will be directed to the Playback Engine, make sure that the proper audio playback device is selected.



I press OK to acknowledge this message, and then nothing happens (the application seems to quit)

I have tired to press N during startup - no change.

PTF ver: 2018.7.0
OS: Win 10 home (very latest patches)
H/W: Dell XPS 9370 i7, 16 GB RAM, 500 GB SSD, 2 TB HDD
Audio: Built in / native Realtek Audio interface (which is also preferred as I will use this device on the go)

Any help or suggestions would be appreciated
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