Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Windows

Reply
 
Thread Tools Search this Thread Display Modes
  #31  
Old 01-29-2021, 08:02 PM
tvon tvon is offline
Member
 
Join Date: Jan 2021
Location: Boston
Posts: 13
Default Re: PT 2020.12 Occasionally stopping playing - Windows update service?

Thanks Weed. Where do i get Sandra and post the report? I saw the thread but must of missed that part. I'll also peep those other threads.
Anyway, after doing all the optimizations i could find, on top of the video driver update.. heres the latest LatencyMon.






Reply With Quote
  #32  
Old 01-30-2021, 09:21 AM
The Weed's Avatar
The Weed The Weed is offline
Member
 
Join Date: Jul 2001
Location: Toronto, Ontario, Canada
Posts: 6,564
Default Re: PT 2020.12 Occasionally stopping playing - Windows update service?

Instructions on a Sandra Report are in the "Help Us Help You" thread.

You need to post a screen grab of the other dialogue from LatencyMon, the one with the horizontal "meters".

Looking at the above report, your worst driver is Dell Data Vault Control. At a minimum, I would uninstall that. Personally, I would just install Windows 10 to remove all traces of any Dell bloatware.
__________________
Take your projects to the next level with a
non-union national read at a reasonable rate
Demos: brucehayward dot com
Source-Connect: brucehayward
Reply With Quote
  #33  
Old 02-04-2021, 12:20 PM
tvon tvon is offline
Member
 
Join Date: Jan 2021
Location: Boston
Posts: 13
Default Re: PT 2020.12 Occasionally stopping playing - Windows update service?

Thank you. I'll get on that and respond in there. I did a screen grab as you mentioned. Afterwards, i removed all the dell bloatware but stopped short of a reinstall. The initial results were good, but I only had a quick session. Will be back this weekend for a longer session and will know for sure.


thanks for the help.


Reply With Quote
  #34  
Old 02-16-2021, 08:34 AM
tvon tvon is offline
Member
 
Join Date: Jan 2021
Location: Boston
Posts: 13
Default Re: PT 2020.12 Occasionally stopping playing - Windows update service?

Well it was the Dell bloatware. Machine doesnt freeze up PT every 20 minutes now. I think the takeaway is reinstall windows cleanly if you can!
Reply With Quote
  #35  
Old 03-16-2021, 08:51 PM
jpmct jpmct is offline
Member
 
Join Date: Aug 2010
Location: USA
Posts: 19
Default Re: PT 2020.12 Occasionally stopping playing - Windows update service?

I was unable to get Pro Tools 2020.12 to load any projects or run properly and wound up doing a System Restore to get back to PT 2020.11 again - which ran properly.

I looked into the compatibility and found that PT 2020.12 is INCOMPATIBLE with my current version of windows (20H2)!!!

Besides wondering why AVID would release an "upgrade" to Pro Tools that was incompatible with the latest version of Windows 10, I started looking on these forums and find that there may be some people who are running it in that version.

Is this the case? The OP stated that he found that he was really running an earlier version of Windows. Is anyone running 20H2 with PT 2020.12???

I contacted AVID and was told that a fix is imminent - that was 6 weeks ago!!!!!
Reply With Quote
  #36  
Old 03-19-2021, 09:21 AM
EGS's Avatar
EGS EGS is offline
Member
 
Join Date: Nov 2004
Location: Chicago
Posts: 2,916
Default Re: PT 2020.12 Occasionally stopping playing - Windows update service?

100% up-to-date Win 10 and PTools 2020.5 working here.
__________________
Desktop: PT 2020.5 / Win 10 / GIGABYTE GA-X58A-UD3R / i7 hex 3.9GHz / 32GB / Focusrite LS56
Laptop: PT 2020.5 / Win 10 / HP ProBook / i7 quad / U-PHORIA UMC1820
Legacy: PT 5 & 6 / OS9 & OSX / Mac G4 / DIGI001
Click for demo
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
1/14/2020 - Important Service Notice marianna General Announcements 0 01-14-2020 07:16 AM
Public Service re windows update albee1952 Windows 3 03-12-2018 02:57 PM
What easy fix for a session occasionally stopping from running out of CPU power? bill60532 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 12 07-27-2011 07:01 PM
Protools 8.0.5 update stopping (downloading that is) Hotcrazyfruit General Discussion 1 05-16-2011 06:33 PM
Itunes 7.4.1 update stopping Pro tools from opening martyk 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 7 09-21-2007 05:00 PM


All times are GMT -7. The time now is 12:24 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com