Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Third Party Interfaces

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-15-2014, 10:06 AM
tchaffee tchaffee is offline
Member
 
Join Date: Aug 2014
Location: Florida, USA
Posts: 5
Default No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

Hi - I am very new to Pro Tools. I have a Behringer Xenyx X1204USB with ASIO drivers that works just fine in both Audacity and Reaper. I have Pro Tools installed and it sees the Behringer Xenyx X1204USB Stereo input.
ProTools 11 is running on Windows 8.1 - with the 64bit ASIO drivers from Behringer installed. Protools sees the 1204 and it is selected and pro tools starts fine. Pro Tools acts like it is recording and playing (meters in PT move like they should) but nothing goes out to the 1204 or comes in from it. I have mapped the I/O (default) and everything looks right. I add a click track and can't hear it and the meter on the 1204 does not move. I record and nothing comes in - but if I change nothing on the mixer or PC and open Audacity or Reaper it plays and records just fine using ASIO for the 1204. I am not using ASIO4ALL - I tried it and PT just quits with a "stopped working" message.

I can post screen shots of any settings if that would help. I think my setup will show up from my profile but just in case:

ASUS G75VW
Intel Core i7-3610QM 2.3GHz
16GB
750GB 7200RPM x2 in Hardware RAID 1
USB 3.0 External HD
Windows 8.1
Behringer Xenyx X1204USB
Pro Tools 11.2.1

Any help or pointers would be appreciated. I spend 4 hours last night trying all sorts of combinations and nothing I did would work.

Thank You,
Tim

P.S. I have not ruled out just replacing the Behringer Xenyx X1204USB but then that gets into the questions about with what and I would like to wait for an audio interface with USB 3.0
Reply With Quote
  #2  
Old 08-15-2014, 10:19 AM
tchaffee tchaffee is offline
Member
 
Join Date: Aug 2014
Location: Florida, USA
Posts: 5
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

I have gone through the steps from here a few times: http://avid.force.com/pkb/articles/T...11#not_hearing

"Not Hearing Input or Output

If you are unable to get input into or hear output from Pro Tools, the following troubleshooting steps may fix the problem.

Default I/O Setup:
• Open a Pro Tools session.
• Click on the Setup menu.
• Click on I/O.
• By default, you'll be on the Output tab. Click on the Default button towards the bottom left corner.
• Click on the Input tab and then the Default button again.
• Click on the Bus tab and then the Default button once again.
• Click OK to save these changes.
• The input and output paths for your audio interface should now be set to the default settings for your audio interface.
• Double-check your input and output settings in the Mix window of Pro Tools to make sure that they're now set correctly, and test again.

Create New Session With Stereo Mix I/O Settings:
• Launch Pro Tools.
• From the Quick Start menu, choose 'Create Blank Session'.
• Click on the '>>' button next to 'Session Parameters'.
• Under 'I/O Settings' choose the 'Stereo Mix' option.
• Click OK.
• The session will now be created with the default input/output settings for your audio interface. Do a test recording or import some audio and see if your issue persists.

If you want, you can rename the I/O paths to how you had them set before as long as everything is working OK. In the I/O Setup, just double-click the name of the path that you want to rename, type in the new path name, and then hit Enter."


My playback engine is set to Behringer USB Audio and I can use the control panel to configure the Behringer
Reply With Quote
  #3  
Old 08-15-2014, 12:21 PM
tchaffee tchaffee is offline
Member
 
Join Date: Aug 2014
Location: Florida, USA
Posts: 5
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

Trying to help you help me (I'll update later with everything plugged in but thought that if this might help I should get it out there):

SiSoftware Sandra

ID
Host Name : ********
Workgroup : WORKGROUP

Computer
Model : ASUS G75VW
Serial Number : C5N0AS4********
Chassis : ASUS Notebook
Mainboard : ASUS G75VW
Serial Number : BSN1234567**********
BIOS : AMI (OEM) G75VW.223 01/07/2013
Intel vPro : 8.00.02.1410
Total Memory : 16GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (4C 8T 3.3GHz, 3.3GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC PGA988

Chipset
Memory Controller : ASUS Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 8GB DDR3 SO-DIMM 1.6GHz 128-bit

Memory Module(s)
Memory Module : Patriot Memory PSD34G16002S 4GB DDR3 SO-DIMM PC3-12800S DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Hynix (Hyundai) HMT351S6CFR8C-PB 4GB DDR3 SO-DIMM PC3-12800S DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Hynix (Hyundai) HMT351S6CFR8C-PB 4GB DDR3 SO-DIMM PC3-12800S DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Hynix (Hyundai) HMT351S6CFR8C-PB 4GB DDR3 SO-DIMM PC3-12800S DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : Hewlett Packard HP ZR2740w
(2560x1440, 27.2")
Monitor/Panel : CMO Generic PnP Monitor (1920x1080, HC9GK€173HGE
, 23.9")
Video Adapter : NVIDIA GeForce GTX 670M (7CU 336SP SM5.0 1.24GHz, 384kB L2, 3GB 3GHz 192-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTX 670M (7CU 336SP SM5.0 1.24GHz, 384kB L2, 3GB 3GHz 192-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GTX 670M (336SP 7C 1.24GHz, 384kB L2, 3GB 3GHz 192-bit)
Compute Shader Processor : NVIDIA GeForce GTX 670M (336SP 7C 1.24GHz, 384kB L2, 3GB 3GHz 192-bit)
CUDA GP Processor : NVIDIA GeForce GTX 670M (336SP 7C 1.24GHz, 384kB L2, 3GB 3GHz 192-bit)

Storage Devices
Intel Raid 1 Volume (750.1GB, RAID, SCSI-5) : 699GB (C:)
Multiple Card Reader (4GB, USB2) : 4GB (E:)
2x Seagate ST9750420AS (RAID1/SATA300, 2.5", BD-R, DVD+-RW, CD-RW, 16MB Cache) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 698GB (NTFS) @ Intel Raid 1 Volume (750.1GB, RAID, SCSI-5)
Removable Drive (E:) : 4GB (FAT32) @ Multiple Card Reader (4GB, USB2)
Recovery : 300MB (NTFS)
Optical Drive (D:) : N/A @ 2x Seagate ST9750420AS (RAID1/SATA300, 2.5", BD-R, DVD+-RW, CD-RW, 16MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS Panther Point LPC Controller
Audio Device : ASUS Panther Point High Definition Audio Controller
Audio Codec : VIA 8446
Audio Device : nVidia GF110 High Definition Audio Controller
Audio Codec : nVidia 0016
Audio Codec : 1 0001
Audio Codec : 1 0001
Disk Controller : ASUS Mobile SATA RAID Controller
USB Controller 1 : ASUS Panther Point USB xHCI Host Controller
USB Controller 2 : ASUS Panther Point USB Enhanced Host Controller #2
USB Controller 3 : ASUS Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Canon MX410 series Printer (Colour)


Network Services
Wireless Adapter : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Battery No 1 : ASUSTek G75--52 78.00Wh/4.71Ah

Operating System
Windows System : Microsoft Windows 8.1 Ultimate 6.03.9600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9


EDIT: I plugged everything in and the only change was the external HD was added:

Seagate ST3000DM001-1E6166 (3TB, USB3/SATA600, 3.5", 7200rpm) : 3TB (G:)
SAMSUNG (G:) : 3TB (NTFS) @ Seagate ST3000DM001-1E6166 (3TB, USB3/SATA600, 3.5", 7200rpm)

Last edited by tchaffee; 08-15-2014 at 04:22 PM.
Reply With Quote
  #4  
Old 08-17-2014, 10:20 AM
tchaffee tchaffee is offline
Member
 
Join Date: Aug 2014
Location: Florida, USA
Posts: 5
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

Latest update. I have found that it is actually recording. It will not play back anything but it will record. If I go into the Behringer ASIO settings and disable input then the output will play but I can not record. I need to be able to play and record at the same time. Any ideas anyone?
Reply With Quote
  #5  
Old 08-17-2014, 10:59 AM
joachim's Avatar
joachim joachim is offline
Member
 
Join Date: Dec 2010
Location: Germany, München
Posts: 1,657
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

Maybe this helps :
http://www.youtube.com/watch?annotat...&v=D9d9XE7FJQk
__________________
PT 11.3.1 HD , RME Fireface 800 , Genelec 5.1 ,
Win7 64bit Professional , i7 3930 Hexcore , 64GB Ram , SSD System + SSD PT Session/Audio + SSD Video (all Samsung 840 Evo) + Spinner 1TB Data , 2x Radeon HD 5450 \\ SD 633 Femto MKH8060 MKH8070 MKH30/MKH40 DPA4060
Reply With Quote
  #6  
Old 08-18-2014, 06:58 AM
tchaffee tchaffee is offline
Member
 
Join Date: Aug 2014
Location: Florida, USA
Posts: 5
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

Thanks for the tip I appreciate the help and ideas. I already new about that little button :) I have it all working in Audacity and Reaper perfectly just not Pro Tools 10 or 11 ( I tried both and have installed PT about 4-5 times this weekend <sigh>).

At this point I think it is the Behringer driver since other things do work in PT. I have posted on the Behringer forums and we can see what will come of that.

Thanks,
Tim

Quote:
Originally Posted by joachim View Post

Last edited by tchaffee; 08-18-2014 at 03:56 PM.
Reply With Quote
  #7  
Old 12-26-2014, 12:04 AM
thaddoobeats thaddoobeats is offline
Member
 
Join Date: Dec 2014
Location: united states
Posts: 1
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

im having saME prob
Reply With Quote
  #8  
Old 12-26-2014, 08:34 AM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,819
Default Re: No Audio in or Out - PT 11.2.1 ASIO Behringer Xenyx X1204USB

Quote:
Originally Posted by thaddoobeats View Post
im having saME prob
Hi, and welcome to the forums.
Please start with the link at the top of the forum, and one of the links in the welcome email and private message you received when joining:
Help us Help You - READ THIS Before Posting!
__________________
Bruce Paine
System Details
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools 10 with Behringer Xenyx Mixer vw45 Pro Tools 10 6 09-28-2016 11:52 AM
Can I use a Behringer QX1204USB Xenyx Mixer with my PT10 dreskills Pro Tools 10 4 03-29-2014 03:56 AM
behringer xenyx usb mixers robertcici ProControl, Control|24, Command|8 2 11-11-2010 06:55 PM
mbox 2 and Behringer XENYX 2442FX mixer ultimateguitarfish 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 09-17-2010 09:21 AM
Help setting up Behringer Xenyx 802 mixer with Audiophil2496 bunderson Pro Tools M-Powered (Win) 1 04-26-2008 09:00 PM


All times are GMT -7. The time now is 03:26 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com