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Old 05-28-2020, 03:57 AM
uptheoctave uptheoctave is offline
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Join Date: Aug 2002
Location: UK
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Default yes again tearing my hair out with the Avid online store.

Does anyone know how to get out of this endless death loop?
Every time I go to purchase anything on the Avid online store I get the following message.

I am in the UK, my shipping and billing are both there and the currency is in £ in the store and yet I get this:



Several emails to Avid online store support have been ignored.
I've just fired off another one today.

It is hugely frustrating.


James
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James Richmond
https://www.jamesrichmond.com

2019 Mac Pro, 2022 Mac Studio Ultra
Avid S6, HDX2, MTRX II, MTRX, DAD AX64, AX32, Focusrite Rednet PCIER, Trinnov MC8 Pro.
Studio: https://www.voltperoctave.com | Music: https://www.euclideancircuits.com
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  #2  
Old 05-28-2020, 04:40 AM
StillHollow StillHollow is offline
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Join Date: Dec 2016
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Default Re: yes again tearing my hair out with the Avid online store.

Kind of ironic since they are so greedy in the first place. I’m sorry I wish I could help you hopefully someone else can chime in.
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  #3  
Old 06-08-2020, 03:38 PM
uptheoctave uptheoctave is offline
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Default Re: yes again tearing my hair out with the Avid online store.

Still no response from Avid support.
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James Richmond
https://www.jamesrichmond.com

2019 Mac Pro, 2022 Mac Studio Ultra
Avid S6, HDX2, MTRX II, MTRX, DAD AX64, AX32, Focusrite Rednet PCIER, Trinnov MC8 Pro.
Studio: https://www.voltperoctave.com | Music: https://www.euclideancircuits.com
Latest Article: Auto-Bounce for Logic Pro

Affiliate Links:
Auto-Bounce by Tom Salta
Dreamhost Web Hosting
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  #4  
Old 06-12-2020, 07:33 AM
uptheoctave uptheoctave is offline
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Join Date: Aug 2002
Location: UK
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Default Re: yes again tearing my hair out with the Avid online store.

Still no response from Avid.
So annoying and frustrating.
I am trying to give them money.
__________________
James Richmond
https://www.jamesrichmond.com

2019 Mac Pro, 2022 Mac Studio Ultra
Avid S6, HDX2, MTRX II, MTRX, DAD AX64, AX32, Focusrite Rednet PCIER, Trinnov MC8 Pro.
Studio: https://www.voltperoctave.com | Music: https://www.euclideancircuits.com
Latest Article: Auto-Bounce for Logic Pro

Affiliate Links:
Auto-Bounce by Tom Salta
Dreamhost Web Hosting
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