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Old 05-09-2019, 03:52 PM
PMF Media PMF Media is offline
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Join Date: Jul 2013
Location: Adelaide Australia
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Default Update Plan Expired?

So, excited to see that 2019.5 is finally released, rushed to my account as I've been awaiting Mojave support only to find that my ALL my PT licenses seem to have expired - the most recent on March 30 this year, now, I'll admit that I haven't looked at my account for quite some time (why would I, I knew that 2019.5 was still in the works ) but I have received no reminders from Avid that the subs where about to expire either... one would think they'd be keen to renew the licenses? I've maintained my subscription to Ultimate on a regular basis and would like to continue to do so, how do I achieve this and will I be notified in the future?

Thanks in advance.

MK
  #2  
Old 05-09-2019, 05:14 PM
jeffro's Avatar
jeffro jeffro is offline
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Join Date: Jun 1999
Location: SF Bay Area
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Default Re: 2019.5 Account Expired?

You own a Pro Tools Ultimate Perpetual Bundle (with 10/11/12+I/O) so you can continue running PT since that never expires. The bonus plug-ins are the ones that would have expired here. Checking your account and will follow up via support case to get this solved.
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Last edited by jeffro; 05-12-2019 at 10:38 PM. Reason: Case 03701945
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Old 05-09-2019, 06:11 PM
PMF Media PMF Media is offline
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Default Re: 2019.5 Account Expired?

Cheers, I'm sure I've received notifications in past years, as I said, I want to keep PT current.
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