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#1
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Pro Tools 9 crashes. Blue screen
I started happening about a month ago. Freezes when I change the buffer, bounce or else. Sometimes a get a blue screen. I deleted preferences and did all the optimizations. Still there. I use Windows 7, SSL Alpha LInk MADI with MADI EXtreme. Pro Tools 9. Network is disabled, no virus programs, no internet. I am also including a few pictures. Any idea???
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#2
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Re: Pro Tools 9 crashes. Blue screen
So you are reporting multiple different symptoms. Does changing the IO buffer size cause all these... what causes the blue screens?
It would be a lot more useful if you posted the crash report in Text. Just copy and paste the text here. A common cause of these sort of blue screens is buggy drivers. Check all your systems drivers (video, USB etc.) and audio interface drivers are up to date. This does not mean run Microsoft update... go to each vendors web site and download their latest stable driver. And in this case start with the audio interface driver. |
#3
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Re: Pro Tools 9 crashes. Blue screen
This is what I get. Text version.
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 50 BCP1: FFFFFFFF98340020 BCP2: 0000000000000000 BCP3: FFFFF80002EA2E60 BCP4: 0000000000000005 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\112714-17643-01.dmp C:\Users\felix\AppData\Local\Temp\WER-25506-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Problem signature: Problem Event Name: APPCRASH Application Name: ProTools.exe Application Version: 9.0.5.52 Application Timestamp: 4e40f8d1 Fault Module Name: StackHash_dd54 Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdb3b Exception Code: c0000374 Exception Offset: 000cdcbb OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: dd54 Additional Information 2: dd54b1b0018f37d5e885ce40c41fd751 Additional Information 3: 3006 Additional Information 4: 3006e4c6c3f656c595f429a9621be19f Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt |
#4
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Re: Pro Tools 9 crashes. Blue screen
ALso, after the blue screen when I try to open the same session, I get the PT message "Could not complete the open session...comand because magic ID does not match." I have to open it from the session backup. Please help!
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