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  #1  
Old 11-14-2009, 09:15 AM
dannyt18 dannyt18 is offline
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Join Date: Nov 2009
Posts: 8
Default Issues installing protools LE 8 on Windows XP SP2

Hi,
I have been trying to install Pro Tool LE 8 with MBox 2 onto my Desktop Windows XP SP2. I keep getting the same error message of
Specs:
Microsoft Windows XP
Professional
Version 2002
Service Pack 2
1.00 GB Ram
AMD Athalon(tm) 64X2 Dual Core Processor 3800+ \ 2006.4 MHz
D: TSSTcorpCD/DVDW SH-S182M
Motherboard: abit NVIDIA nForce 570 Ultra KN9 Ultra
Video Card: NVIDIA GeForce 7600 GT

Feature Transfer Error
Component: Documentation - Control Surfaces
File: D:\protoo~6\data2.cab
Error: This request could not be performed because of an I/O device error
I also have been getting

FEATURE TRANSFER ERROR
Feature: Program Files
Component: Common
File: D:\Protoo~6\data2.cab
Error: Data Error (cyclic redundancy check)

My last one is

Feature Transfer Error
Component: Documentation - Control Surfaces
File: D:\Protoo~6\data2.cab
Error: Data Error (cyclic redundancy check)

Please any help will be great help iv been dying trying to figure out how to get it to work and i still haven't heard back from digi design about ways to fix it
Thanks so much for future help :)
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  #2  
Old 11-14-2009, 09:21 AM
epu epu is offline
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Default Re: Issues installing protools LE 8 on Windows XP SP2

This may or may not solve your problem. I'd highly recommend updating your system to Windows XP SP3. The updates are free from the Microsoft website. I was having issues installing PT 8 on my new Lenovo laptops which traditionally run PT w/o issue. I installed XP SP3, ALL of the updates from the MS (some more patches were released after SP3), and updated my drivers, PACE drivers, etc.

After I installed ALL updates, PT ran flawlessly. DO NOT install Microsoft Internet Explorer 8!
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  #3  
Old 11-14-2009, 09:23 AM
dannyt18 dannyt18 is offline
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Default Re: Issues installing protools LE 8 on Windows XP SP2

ok are there specific updates and drivers i need to install to make it work other then the sp3 or are they all included in the sp3 pack?
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  #4  
Old 11-14-2009, 09:29 AM
epu epu is offline
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Default Re: Issues installing protools LE 8 on Windows XP SP2

Like I said, it may or may not solve your problem! XP SP3 contains with it many important updates. You can easily click on GO TO THE MICROSOFT AUTOMATIC UPDATES website on the SECURITY area on your CONTROL PANEL. This will take you directly to the UPDATES website and tell you which updates are ready for your particular computer.

Good luck!
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  #5  
Old 11-14-2009, 09:35 AM
dannyt18 dannyt18 is offline
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Default Re: Issues installing protools LE 8 on Windows XP SP2

Thanks ill try and see if it makes any difference :) hopefully it'll work
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  #6  
Old 11-14-2009, 09:38 AM
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albee1952 albee1952 is online now
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Location: Norwich, CT
Posts: 39,326
Default Re: Issues installing protools LE 8 on Windows XP SP2

you might google for "dual core hotfix" too.
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  #7  
Old 01-27-2011, 01:17 PM
oowwee4000 oowwee4000 is offline
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Default Re: Issues installing protools LE 8 on Windows XP SP2

did you ever get the poblem fixed cause im having the same problem
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