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#1
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Solved: Ilok license manager problems after update?
Last night I updated Ilok License manager and since then, my ilok is recognized within the iLok manager itself, but not by any of my programs; Protools, Izotope, etc.
Anyone else see this? I'm on High Sierra, running Ultimate 19.6. Ilok License manager 5.1.0 GM (b2733, e3c3eac62d
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•HD Native, Omni, BlackMagic Intensity, i9 9900, 32GB Ram, Windows 10 pro PT 2020.5 www.TakomaMedia.com Last edited by rhumphries; 10-20-2019 at 06:35 AM. |
#2
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Re: Ilok license manager problems after update?
Not sure if it is High Sierra related, but that exact ILM version works just fine here on Mojave
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Janne What we do in life, echoes in eternity. |
#3
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Re: Ilok license manager problems after update?
Actually, now that I re-synchronised my key got the same problem
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Janne What we do in life, echoes in eternity. |
#4
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Re: Ilok license manager problems after update?
disabled TLC and enabled again, now it works
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Janne What we do in life, echoes in eternity. |
#5
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Re: Ilok license manager problems after update?
SOLVED:
•I tried uninstalling and re-installing several versions of ILM to no avail. •I disabled and re-enabled TLC and that didn't work either. •Then I noticed a "Synchronize" button on the details page of ILM and when I clicked that it worked. 8 iloks, 4 systems and 15+years of using iloks and I don't think I've ever come across that before. The other thing I noticed is that the "Space Used on ilok" jumped from 1% when I was having the problem to 13% after I did the synchronization. Thanks JFreak for your help which led me to to solution.
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•HD Native, Omni, BlackMagic Intensity, i9 9900, 32GB Ram, Windows 10 pro PT 2020.5 www.TakomaMedia.com |
#6
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Re: Solved: Ilok license manager problems after update?
No problem. Though needed to catch that situation myself first...
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Janne What we do in life, echoes in eternity. |
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