Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-09-2019, 05:05 PM
mattrixx mattrixx is offline
Member
 
Join Date: Jan 2005
Location: Adelaide - Australia
Posts: 1,127
Default Eucon 19.5 update erased my custom soft keys

The Eucon 19.5 update erased all of my custom soft keys... WTF??
__________________
Matt McKenzie-Smith
mattrixx.net
SourceConnect - mattrixx
AVID Collab user - mattrixx

MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01
Reply With Quote
  #2  
Old 05-09-2019, 05:18 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,144
Default Re: Eucon 19.5 update erased my custom soft keys

Probably not. I checked and the new version of Pro Tools calls a new Pro Tools appset softkeys: "Pro Tools 19Mac.xml"

Your custom are still named under 2018 as "Pro Tools 18Mac.xml"

So Eucon isn't pulling up your version since it sees it as a version mis-match to the application in focus. Just go to:
[system drive]\Library\Application Support\Euphonix\UserSets\MC_USER_SET_Root\

In that folder, then duplicate your "Pro Tools 18Mac.xml" and rename the copy "Pro Tools 19Mac.xml". (duplicate to preserve your current -- you could just rename the original if you think that's safe but I like safeties in case I have to go back to an older Pro Tools)

Then click away to a different application so it has focus (if you have Eucon locked to Pro Tools, you'll have to unlock) like Finder and then click back to Pro Tools and it should pull your set back in since now the versions match.

The ones that Eucon updates as "factory" are kept separate in the "DYN_APPSETS" folder (one folder structure up) so there is no chance of copying over a user's set.
__________________
Pro Tools Ult 2024.3, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire HD10 + Max11, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.5RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
  #3  
Old 05-09-2019, 05:37 PM
mattrixx mattrixx is offline
Member
 
Join Date: Jan 2005
Location: Adelaide - Australia
Posts: 1,127
Default Re: Eucon 19.5 update erased my custom soft keys

Thank you so much!! Worked a treat!!
__________________
Matt McKenzie-Smith
mattrixx.net
SourceConnect - mattrixx
AVID Collab user - mattrixx

MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01
Reply With Quote
  #4  
Old 05-10-2019, 08:41 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Eucon 19.5 update erased my custom soft keys

or just load them from within EuControl Softkey editor.
Reply With Quote
  #5  
Old 05-10-2019, 09:20 AM
docric docric is offline
Member
 
Join Date: Dec 2004
Location: Cincinnati, Ohio
Posts: 476
Default Re: Eucon 19.5 update erased my custom soft keys

Quote:
Originally Posted by EddieJones View Post
or just load them from within EuControl Softkey editor.
That wouldn't work with my previous appset... tried multiple times... each time received an "incompatible appset" flag.

Following BScout's advice worked.
Once renamed & saved, then it allows re-load w/o probs.
__________________
-C' ya'
Rick

MacPro 7,1; 16 core OSX 13.5.2
PT 2023.9; Eucon 2023.6
Dock/S1/2x iPad
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Updated to Eucon 3.6 and lost all my custom Eucon commands bassmagnetic Avid S1, S3, Dock and Control App 0 04-18-2017 10:09 AM
Share your custom Soft Keys page! reichman Avid S1, S3, Dock and Control App 0 10-19-2016 12:26 PM
Where to recall layouts and custom soft keys? Fish Horse Avid S1, S3, Dock and Control App 4 02-05-2016 05:54 AM
Eucon 3/1 erased my presets:( garnoil Artist Series 9 10-17-2013 06:23 AM
Tips for moving custom user sets/soft keys to a new computer? mrsquid Artist Series 1 04-04-2013 02:37 PM


All times are GMT -7. The time now is 12:59 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com